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I have been very pleased with my Nationwide coverage for my dog Reese. The coverage has been great and it has benefited us a great deal with our vet bills this year. The process of filing a claim is super easy. The only thing is it seems to take a really long time (about 30 days) for reimbursement. With large vet bills it’s hard to wait an entire month for reimbursement!

Every time I contact Pets Best, I get an animal lover, and a courtesy tone and a lot of information from the representative.

Customer Service was incredibly kind & compassionate.

My 12 week old puppy went in to have his next round of shots, heart worm prevention and flea meds. Filing the wellness claim was very easy and only took a couple of days to process. Highly recommend Pet's Best!

It has been a good investment for us. Easy to file claims and they are resolved quickly

It has been a good investment for us. Easy to file claims and they are resolved quickly

This company will probably not be the one that you are looking for. I have had the insurance for my dog since 2016. They have raised the rate three times and changed the policy detail regarding deductible and refused my claim ( hematoma and prescription for the yeast was not associated, but they keep saying that it is relevant). I have felt okay even if they have done those, but today I am very disappointed and regretful that I have spent 1,500 dollars for the past two years. I have recently moved out of the States. Trupanion insurance has no coverage in this country. I have left a message in order to cancel on the day that I have arrived, but nothing happened and I was charged my monthly bill. I've waited for a week, but nothing changes. So, I have made an international call to cancel and ask for the full refund because I have left a message. However, they kept asking me to provide the evidence for the full refund. Since my policy resets every third of the month, the prorated refund may be $53 and the full refund is $69. Seriously? The call costs me $15 for 15min. Why should I prepare for the evidence for the message? If the company do not have any tool to sort out the message that customers may leave via the website, it is useless and meaningless. you guys are wasting my time and money.

Jade was Very friendly and knowledgeable. Customer Service answered my questions in a professional manner and made sure I was completely satisfied before I hung up.

I am very pleased with my per insurance. I love the fact that they reimburse you 90% once you hit your deductible. That helps me out a lot. On top of that the pet insurance is not too expensive. I'm glad that I feel that I can take my Louie to the vet and I will get some type of help with the cost.

We've had Nationwide since Cooper was a puppy. I recommend to all my friends and family.