Simple process, but missed 30 day trial
I was offered a deal for 30 day trial and I never received the link. My appointment was Friday afternoon, so by the time I called the vet, the following Monday, the 24 hour had passed and the 30 day trial had expired. Not sure what happened, but eveything looked good on my vets end.
- INSURER:
Trupanion Canada
- POSTED: 05/16/2023
- BY: Rhonda
- BREED: Mixed breed
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Excellent and fast customer service!
Trupanion has always been super prompt with their responses and really easy to work with. They also have excellent customer service support. All the representatives Iâve interacted with have all been very kind and easy to understand. Iâve said this in the past, but I only wish human health insurance could be as simple! Thanks so much.
- INSURER:
Trupanion
- POSTED: 05/16/2023
- BY: Sandra
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Excellent Customer Service from Caleb
Because Caleb was extremely helpful and kind. U donât get that much anymore.
- INSURER:
Trupanion
- POSTED: 05/16/2023
- BY: Katherine
- BREED: Mixed breed
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Superior service
Online was some easy to navigate, I had a question so I called and that was also so easy!
- INSURER:
Trupanion Canada
- POSTED: 05/16/2023
- BY: Jen
- BREED: Mixed breed
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Always friendly and professional service at a fair price.
Always friendly and professional service at a fair price.
- INSURER:
Trupanion
- POSTED: 05/16/2023
- BY: Ira
- BREED: Australian Labradoodle
- AGE OF PET: 4 - 6
Did you find this review helpful?
Yes
No
Great job
Because it was easy and fast but I didnât get any sort of confirmation email or welcome to Trupanion on the following page to tell me I was a member.
- INSURER:
Trupanion
- POSTED: 05/16/2023
- BY: Kimberly
- BREED: Dachshund - Standard Smooth Haired
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Because I do think there are better more reasonably priced pet insurance companies out there.
Because I do think there are better more reasonably priced pet insurance companies out there. You have turned down some of my claims before. Between that and the monthly cost so far I feel robbed. I will say though the rep Michelle I spoke with was an absolute Angel, very satisfied with her help.
- INSURER:
Trupanion
- POSTED: 05/16/2023
- BY: Barbara
- BREED: Mixed breed
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Very helpful and friendly
Very helpful and friendly
- INSURER:
Trupanion Canada
- POSTED: 05/16/2023
- BY: Myriam
- BREED: Labradoodle
- AGE OF PET: 4 - 6
Did you find this review helpful?
Yes
No
Everything is alway timeline.
Everything is alway timeline.. everyone is always helpful & polite
- INSURER:
Trupanion
- POSTED: 05/16/2023
- BY: Vickie
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Trupanion has helped tremendously
Processing of claims was very quick. Appreciate the text, email updates. Highly recommend. Excellent experience.
- INSURER:
Trupanion
- POSTED: 05/16/2023
- BY: Marcia
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No