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When my cat, Misty, recently started whining and shaking out of the blue, I called Nationwide's vethelpline right away (it was getting late on a Friday night). They suggested taking her in to see a vet, and we finally found one still open. She looked really bad! The vet did their thing and diagnosed her with some stomach distress, gave her medicine for the pain, and we got to go home. Misty recovered pretty quickly, thank goodness! Without access to the great advice at vethelpline, we may have waited longer and then had a longer recovery process. When it came time to submit the claim, the process couldn't have been easier! Send in the receipt -> sign up for direct deposit -> authorize refund -> done! I'm incredibly happy with Nationwide's service so far, and peace of mind means so much when it comes to your fur baby!

I would pay for an increased monthly premium if you offered more services, such as teeth cleaning and more wellness vet services.

Dishonest, fraudulent. I will be reporting this company to the state insurance board.

I cannot possibly explain how having Nationwide Insurance has saved the life of our 5 yr old Cocker Spaniel. With 3 surgeries since January, we would not been able to finacially handle that and would have had to resort to premature euthanasia to relieve Cassie of her pain. I hate to even have to admit that, but we just don't have that kind of disposable income to handled the expenses. She will be having routine exams while on her extended course of steriods. My recommendation to every pet owner is to have Nationwide Insurance (the comprehensive plan). We never expected that such a young dog would have a serious and likely a lifeling illness that will require more than just yearly visits and preventative meds. It breaks my heart to even imagine that I would not been able to agree to these surgeries without the security of Nationwide. In 30 years of having pets, not one of them had a serious, but manageable disease process like Cassie has. All our other animals lived a great and long life and died peacefully very soon after a diagnosis of cancer. This is our first experience with a pet so young; too young to be assisted to doggy heaven. I already tell all my friends with pets that they NEED to get Nationwide insurance.

Nationwide is awesome no questions asked. Their policy is direct and states what they cover and don't cover. My dog Karma has had some major surgery this past year and we submitted our claim. Nationwide reviewed and completed their process in a timely manner. She got sick a few months after and I also submitted the claim. We didn't get a lot back because a new year started, but they were able to explain. I didn't realize the renewal date and they pointed it out. I now have two pets covered under the insurance. I would recommend pet insurance because our pets are like us. We never know when we get sick or need a medical procedure. Well worth it.

Its been a great help to have insurance available to help pay our vet bills. Service has been good & customer service is responsive. I do wish they could speed up their claim processing.

I love love love Nationwide! All my claims are processed timely and I've never had an issue with a claim not being paid. My pets are now considered 'senior' due to their age and of course that comes with additional medical issues but Nationwide has been there to help cover the cost of procedures/vet visits and medicines. Huge relief to be able to make sure my babies get the best possible care without having to 'nickel and dime' what medicines/treatments they can receive. I have recommended several friends and coworkers and they are forever grateful.

They pay for what they say they will pay. It takes 2-3 weeks from the time you file the claim (sending it in by mail) until you receive your check.

our family has trusted Nationwide Pet insurance for many years. We get it through my work, which makes paying very simple. We take our responsibility as pet owners very seriously, and want the best for our dogs. Combined with Care Credit, we have a system that if one of our two standard poodles needs help, we are able to provide that help. Nationwide does tend to take a bit of time to review the claims but we just make the payments on the care credit card while we are waiting for disbursement. I have recommended this system to many people that I work with that have animals.

Hi I have had great service with Nationwide and love the electronic deposits you are able to make; however, this last time I had difficulty on the banking end, Chase. I could not remember my password and had the most difficult time working with them to get a new password. I reached the deadline and had to have my reiembursment mailed to me which ended up taking a very long time.