5
out of 5
Verified
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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
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5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
I have always had the best service from Trupanionâ¦everything from my claims being processed immediately to excellent customer service.
I have always had the best service from Trupanionâ¦everything from my claims being processed immediately to excellent customer service.
- INSURER: Trupanion
- POSTED: 04/20/2023
- BY: Paulette
- BREED: Poodle
- AGE OF PET: 4 - 6
5
out of 5
Verified
5
out of 5
Verified
Because claims are processed quickly and customer service is excellent
Because claims are processed quickly and customer service is excellent
- INSURER: Trupanion Canada
- POSTED: 04/20/2023
- BY: Nardia
- BREED: Yorkshire Terrier
- AGE OF PET: Over 11 years
5
out of 5
Verified
5
out of 5
Verified
Vet
Great service
- INSURER: Trupanion Canada
- POSTED: 04/19/2023
- BY: Peter
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
1
out of 5
Verified
Trupanion coverage = scam
Have been paying Trupanion for 2+ years for our puppy, who had a tumor removed recently. The company does its best to avoid paying out for legitimate claims by: a) separating multiple claims for the same injury/illness given coverage is based on "condition" (you need to watch this closely and complain), b) co-insurance 10% cost to you is NOT counted towards deductible, c) not covering vet visit related to the injury/illness (only procedure and meds), and d) broadly not covering routine check-ups and routine procedures (neuter/spay - which is expensive). Additionally, claims process takes a week or more, clearly in hopes that you aren't paying attention to their scam. Save your money and find a real insurance provider that bases coverage on total $$ annual expenses.
- INSURER: Trupanion
- POSTED: 04/19/2023
- BY: Ted
- BREED: Bernedoodle
- AGE OF PET: 0 - 3
5
out of 5
So glad we had pet insurance
We have 2 little furbabies. They were always so healthy. I never filed a claim, even considered terminating our policy. Why pay that and never use it? Then one developed lymphoma. I phoned for advice about filing. I had never used it. Customer Service was great. They explained everything. Claims were so easy. There were even multiple ways to file so you could pick what was easiest. My only complaint was the mobile app. Sometimes it just wouldn’t let me log in, and the structure of the app was a little confusing. There were days I just wondered what was going on and the app was no help. But overall, I highly recommend MetLife for your pet insurance needs.
- INSURER: MetLife
- POSTED: 04/19/2023
- BY: Sharon
- BREED: Shih Tzu
- AGE OF PET: 7 - 10