Find and read reviews with confidence

"Our Shih-Tzu dog Pema has had multiple vet visits this year for pneumonia/lung infection - and we have appreciated Pets Best customer service in taking care of our claims - usually within a week and depositing the claim reimbursements into our checking account. Thank you!"

"Myself and my four legged son dog have been going through difficult time of our lives. Pets best really help us not only financially but emotionally. Thank you very much for your services and support. Without Pets Best my dog would have gone by now. I would recommend any pet’s owner get pet insurance through Pets Best. The claim process is very easy via phone app and there is always human pick up the phone for customer support. - Kevin Sethapun"

Quick reimbursements. Never any additional questions. They’ve covered over 10k worth of medical bills and never once questioned or denied anything. Highly recommend them as they are reliable and responsive and are the reason my dog is alive.

Pets Best is a great insurance company to work with. I had one of two pets that I have insured with Pets Best pass away. The agent I spoke to have the policy canceled on the pet I lost was so supportive and understanding. I felt like I was talking to a friend, not a stranger. Keep up the good work. It's what separates you from the rest!

We couldn't be happier to have pet insurance through PetsBest. It has enabled us to give the best possible care to our beloved dog as he battles a terminal autoimmune disease in what would otherwise be the prime of his life. We're grateful to not be limited by our finances as we strive to maximize the quality of his final months with us.

My beloved doodle happily has been living his best life after having a cancerous, golf-ball-sized tumor removed from his mouth two years ago. Additional follow-up treatment to keep cancer from spreading/recurring is only possible because of Pets Best. Without their help, I would not be able to afford his ongoing treatment. Thanks, Pets Best.

Do not trust whatever are saying! the claims take a least 30 days. They do their best to not paying your claims. They are not respectful at all when you are calling about your claims even their manager.

My 7 year old lab pit mix dog tore her CCL playing in the snow. Healthy Paws was awesome. So easy to make a claim on the app, responses were quick and reimbursements were sent promptly. I called with a few questions and they were friendly and helpful. My dog's surgery cost $7100 and Healthy Paws paid $5500 (80%), and they paid the vet directly too! Highly recommend.

I have been with Pets Best for several years and I am very happy with them. Whether your pet has a serious illness or allergies they are there for you. It is very easy and quick to file a claim and they process your claims pretty quick.

Pets Best has helped me with medical issues when my dog has been in need of both ER visits and regular non emergency visits many times. The claim process has been smooth on most submissions with reimbursements done within 30 days or less. If I have questions and call customer service they are always helpful and understanding. On occasions I have reached out to their vet staff for medical advice and the generous care they give to me is outstanding. The premium costs might seem to pricey but the financial help that comes with those are so well worth it. I can honestly say- without having Pets Best insurance I would have had to refinance my mortgage to pay for my best friend companions medical needs. Thank you Pets Best- you and my dogs veterinarians help me to make her life healthy and safe.