Excellent
Excellent customer service! Claim filing is very easy and addressed quickly. So far I’m very pleased with this company!
- INSURER:
Lemonade
- POSTED: 05/12/2021
- BY: Lisa
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
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They are always helpful and nice
They are always helpful and nice
- INSURER:
Trupanion
- POSTED: 05/10/2021
- BY:
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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I would recommend Trupanion to anyone!!!
So easy to file a claim and they respond immediately! Great company! I will always use this insurance company!
- INSURER:
Trupanion
- POSTED: 05/06/2021
- BY: Kristi
- BREED: Olde English Bulldog
- AGE OF PET: Over 11 years
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First time claim! Great experience!
We had to submit a claim for our fur baby and it was the most efficient process! From filing to uploading the bill to the response, all less than 24 hours! Thanks for the great customer service!
- INSURER:
Trupanion
- POSTED: 05/06/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Would be beneficial to receive an explanation of benefits to understand what is being reimbursed.
Would be beneficial to receive an explanation of benefits to understand what is being reimbursed.
- INSURER:
Trupanion
- POSTED: 04/27/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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They took care of my problem as soon as they could and were very pleasant to work with
They took care of my problem as soon as they could and were very pleasant to work with
- INSURER:
Trupanion
- POSTED: 04/27/2021
- BY:
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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What Insurance should be!
Quick and easy claims process. It has made this difficult time with my dog better, by removing the stress of getting paid back.
- INSURER:
Trupanion
- POSTED: 04/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Awesome company!
Trupanion is awesome! Love that my vet can submit claim online and you process claim immediately! Thanks for your wonderful personal customer service!
- INSURER:
Trupanion
- POSTED: 04/20/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Mobile App UI/UX needs improvement
I used the mobile app to submit my claim. It didn't have the same questions as the web app. The UX and UI led me to not submitting enough information about my reason for the visit and not including both pages of the invoice.
- INSURER:
Trupanion
- POSTED: 04/19/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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