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Great service and my claim was handled perfectly

Our dog went from normal to very ill in a matter of hours. She had something called Hemorrhagic Gastroenteritis, which they don't really know what the cause is, and with urgent treatment, it is likely your dog will make a full recovery. Without treatment, it can be fatal. We luckily had pet insurance so we were able to not hesitate at all to ask the vet to help our 3-year-old lab mix, Roxie, in any way he could. Our total bill was right around $2000 and with our pet insurance ($500 deductible and 90% coverage), we only ended up paying about $650 out of pocket. It was such a relief to get our baby the treatment she needed to feel better and not have to worry as much about the cost! The claims department processed her claim as soon as the claim and medical records were sent to them and mailed a reimbursement check right away. Their customer service representative, Leslie, even emailed to see how Roxie is recovering a few days after they finished processing our claims. Overall we had a wonderful experience with Healthy Paws and highly recommend all pet owners look into them when getting pet insurance.

One of the best decisions we've ever made. Knowing that Healthy Paws Pet Insurance has our back in uncertain times has allowed our dog to have the best treatment possible when issues arise. You don't see too many companies sending a follow-up personalized email asking about your dog's specific condition and making sure he or she is ok. Great company.

I wish human health insurance companies were this competent and kind!

I tell everyone they should have pet insurance! My dog broke his leg and it's costing us just under 4,000 so far. We get our checks back really fast from Nationwide. So grateful to have insurance on both of our poopers!!!

Since you have changed your website it is difficult to find where to go to print a form

My dog Chance came down with an acute case of nercotizing pancreatitis. He was fine one day and then the next extremely lethargic. I had taken him to the vet during the day and they were unable to diagnose the issue based on x-rays and lab results, but thought that he might have ingested a foreign body. After inducing vomiting, the vet recommended he stay overnight for monitoring. About midnight I got a call that he was getting progressively worse and needed immediate surgery and they were only giving him 50/50 odds of survival through the night. They were able to help me find an emergency vet that was able to perform emergency exploratory surgery and found that part of his pancreas had started digesting itself and was leaking fluids into his abdominal cavity. I am so tankful to have had Healthy Paws Insurance. With it, it was easy to be able to say yes to proceed with an expensive surgery, in excess of $11,000, and ultimately saved my dog's life. The claims process following Chance's release from the hospital was quick and easy, though they did require more than just the invoice for this particular surgery (also requested the doctor's medical records), and the re-reimbursement was completed quickly.

When calling customers service representatives put your mind at ease with the help they give.

So easy and fast to submit a claim using the app. Quick turn around on claims and fantastic customer service when you have a question. With the amount of vet visits from a new puppy, the insurance has already paid for itself for the year. You can't afford not to get this.

Awesome