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When my dog got sick, I was able to submit claim very easily thru the app. Got reimbursed 24 hours later.

Over the past 8 years with 2 pets, we've had occasion to submit claims through Healthy Paws. We've ALWAYS found their service to be friendly, efficient, professional, and the processing of claims to be VERY timely and quick! Their personal assistance and prompt communications are a pleasure to experience. We remain VERY HAPPY with Healthy Paws and regularly refer them to friends and family!

Beware of this company they will take more money out of your account than first estimated.. on May 31, they took over $200 out of my account when the original payments are just supposed to be $100. All they want to refund me is only $80. They are quick to take the money out of your account but not refund you. You have to wait over a week to get a refund.. but yet they’re quick to remove the money out of your account. They are just like thieves in the night. I am a single mother with two disabled children on the spectrum. I’m left without money for the money to feed my Daughters. I do not recommend this company to no one. They’re overpriced and as I say, they’ll take as much as I want out of your accounts..

Have filed several claims with Metlife for substantially more than I have paid in. the paid claims in 2 weeks or less with no fight, disagreement or challenges. It has been well worth what they charge.

Having to deal with a pets injury or illness is difficult. Your claim process was very easy and timely making that part of my baby’s injury at least easier. Thank you!

It was a stressful time for us as not only did our silly dog accidentally crack his tooth, he was also getting really sick with vomiting and diarrhea. He wouldn't even eat stuff like chicken and ground beef so I was really scared and just wanted him to feel better. Pet Plus Us had our back. The claims process was easy and overall it was just one less thing to worry about.

Our baby girls leg accidentally slipped into a storm drain and fractured 2 bones. We had to go to the emergency vet and let’s just say it’s beyond costly. I was pleasantly surprised when I submitted the initial bill for nearly $1500 to find almost $1100 back in my pocket within 7-10 days. I’ve submitted 2 more bills $150 each and was reimbursed $118 each one week later!!! I’d never be without their insurance…. Thanks ASPCA!

My dog has been constantly injured and or sick for years it seems and HealthyPaws has been a lifesaver. I wouldn’t be able to afford this dog without them. They will always work with you and their claims system is so easy to use. They have often reimbursed through Direct Deposit before vet payments have even cleared my account. 5/5 would receommend and use them for again!

Watson ate a palm nut/seed that lodged in his duodenum. Emergency surgery with overnight monitoring and he's 100%. Drs. Wilson and Walsh were wonderful, and Pet's Best paid $3500 of the $4500, with no deductions to any of the charges. We paid the deductible and the copay only. All around great outcome for a life threatening and very stressful event.

I cat had an illness and since we went to the veterinarian 1 day before the two weeks waiting period. Which he was really sick. They would not reimburse the full bill. I went ahead and cancelled. I definitely would not recommend anyone signing up with them. The last representative was an idiot also could not understand what she was saying. I told her why I was cancelling and she asked me again why are you cancelling? Really?