Great Service
Very good, prompt in handling claims.
- INSURER:
Nationwide
- POSTED: 10/29/2018
- BY: Wilda
- BREED: Bernese Mountain Dog
- AGE OF PET: Over 11 years
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Excellent
My reimbursement was needed. My dog has to be on a low fat diet royal canine she was sick for the second time from regular dog food. Nationwide pet insurance was offered through my employer. I am so happy I chose Nationwide.
- INSURER:
Nationwide
- POSTED: 10/29/2018
- BY: Crashonda
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Definitely worth it
I’m so glad I have the insurance, my dog has really bad allergies and the pills with injections are very costly. My dog had an accident at the park tripped on a hole and messed up her leg pretty bad. Nation wide paid 90% of the surgery. When it rains it pours, months later my dog was limping on the same leg. The screw that they put in there was being rejected by my dogs body. Again another costly surgery. I’m so glad I was able to say do whatever it takes we have insurance for her. She is doing well so far.
- INSURER:
Nationwide
- POSTED: 10/29/2018
- BY: Monica
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Easiest claims ever
Claims are quick and easy with the app. Most claims are processed with a few weeks. If I could change anything it would be to cover preventative medicine and to auto deposit claim refunds versus sending an email to confirm.
- INSURER:
Nationwide
- POSTED: 10/29/2018
- BY: Tina
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Always reliable and here to help!
I think the claim process is easy and efficient. I love the direct deposit, and I always receive an EOB.
Henry is my baby...and you all help me in giving him the best care possible!
- INSURER:
Nationwide
- POSTED: 10/26/2018
- BY: Lorena
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Time sent in processing and type of communication
Based on the times we live in I think it takes too long for the claim to be processed. Also you guys only prefer to communicate via email which made sense several years ago. Text messages, and live chats on the site is today's preference. Need to get a little more efficient with your processes and communication. Also submitting a claim as an attachment on the site should be offered to your clients. Faxing is so outdated. Emailing is an additional step that can be avoided.
- INSURER:
Nationwide
- POSTED: 10/25/2018
- BY: ZAEENA
- BREED: Yorkshire Terrier
- AGE OF PET: 0 - 3
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Easy online claim process.
Easy online claim process. Resolved the claim within a reasonable time period.
- INSURER:
Trupanion
- POSTED: 10/25/2018
- BY: Vivian
- BREED: Domestic Mediumhair
- AGE OF PET: 7 - 10
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They do a great job!
I came home from work and my dog somehow cut a huge gash in his front leg about 6 inches long. Took him to the ER vet for surgery on a Monday night. Pets Best reimbursement my claim and money was back in my account by Friday with no questions asked. They do a great job!
- INSURER:
Pets Best
- POSTED: 10/25/2018
- BY: Chris
- BREED:
- AGE OF PET: 0 - 3
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No question claims - peace of mind.
I have submitted a claim randomly prior to this year and was happy with the reimbursement. Over the past year my dog has had numerous ear infections and muscle injury in her leg. The claims were processed in a timely manner and I am happy with the reimbursement. I choose to go the extra step and get an x-ray thanks to knowing that the majority would be reimbursed. Peace of mind when choosing test and medical treatment is helpful!
- INSURER:
Nationwide
- POSTED: 10/24/2018
- BY: Colleen
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Good service. Could improve on claim processing time
Overall happy with the services but claims take a little too long sometimes to process.
- INSURER:
Nationwide
- POSTED: 10/24/2018
- BY: david
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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