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I am totally greatful toward the Trupanion team for helping me to be able to afford the very expensive vet care my dog received...Without this Health care insurance program Trupanion offers, my dog would of got put down. He was suffering in need of emergency surgery. Being I have insured my dog with Trupanion, I was able to tell the vets to go through with the surgery instead of having to put him down....Trupanion gave my little buddy hope and a chance at obtaining a healthy life again...His surgery was in 2013 and he's still going strong...Trupanion is the BEST pet health insurance... Also they help you to recover 90% of the medical expenses for your animal...Every Representative I have spoken to these past four years have always went the extra mile to assist my need concerning my pet and any insurance question ...So glad there is Trupanion,They truly make expensive veterinary care affordable...Thankyou

Absolutely wonderful. From customer service to claim processing and refund time. Unbelievable how on top and friendly they are. Best choice to switch to them. I will be a lifetime member

Very prompt service and cordial phone contact

Why am I paying $$1700.00 a year for the best coverage for my two dogs and I submit a claim and its denied for not being qualified. I will be submitting a new claim May 25 (Thursday) for Caleigh for her visit on May 22nd. I"m hoping for better results!"

We rescued our Husky, Brandy, as we were entering retirement which meant fixed income. We did not want to place Brandy in a position where medical decisions were dictated by money. Because we have insurance through the ASPCA Brandy is a cancer survivor and now being successfully treated for Cushings Disease. Without the excellent insurance coverage provided by our policy Brandy may not have received the top professional care afforded by the policy. THANKS ASPCA!

Unbelievable service, it is such a relief know that in a time of need your pet is covered. At 14 months old who would ever think your puppy would have to have a mass removed. The staff was so helpful and really care about your pet, like they were their pet. I submitted my claim and with less than a week my claim was approved and credited my bank account. I would recommend to any pet owner this is a must have insurance. No matter how old your pet is. I purchased our insurance when we rescued are puppy and added are 7year old boxer. No matter how old your pet is they will provide coverage.

Feedback on receipt, processing and request for medical records for my claim were very timely. I did not have to follow up on the process. Thanks.

The representative Kevin was very helpful but the staff that actually process my claims for Muffin are the ones that will resolve my issues. I gave Kevin the only background information that I had, hoping it will help resolve any questions on past medical care of Muffin when I was not her owner.

The representative Kevin was very helpful but the staff that actually process my claims for Muffin are the ones that will resolve my issues. I gave Kevin the only background information that I had, hoping it will help resolve any questions on past medical care of Muffin when I was not her owner.

I've had my Great Dane and American Bulldog Mix insured with Healthy Paws for over two years and I've needed to use them twice for the Great Dane (2 tumors) and most recently for the American Bulldog Mix (the dreaded CCL repair!). I can't say enough good things about them, from the ease of filing the claim to the speed at which they reimburse me. Bonus: A representative always e-mails me afterwards to check in on my pet and yes, they name my dogs by name. It's a very nice touch in a world where caring people are hard to come by.