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It was really easy; I paid for the vet bill, kept the receipt and the invoice, then took pictures and uploaded them. I was paid in 2 days!

I love Trupanion however the last few times I have called I've been on hold for 30+ minutes. That is my only complaint as a customer of 6 years

The Nationwide policy with well-care is comprehensive and the premiums are reasonable. Processing is easy and thorough. Claims reimbursement is a breeze with Chase Bank.

Good timeline for claims refund. Some things I expected to be covered were not, but it is what it is. He's had some bad luck the last two months for a very healthy Frenchie.

My Little Cooper had to Unexpectedly be put down and I am still devastated! I don't remember the name of the first lady I cried all over when I called to cancel policy but she's an Angel as was Penny, the last one who helped me through the filing process. They both listened to me and talked with me a long time about my broken heart. I will Never forget their kindness and their obvious love for their pets. I live alone, will be 69 this month, am deaf in one ear due to Menieres Disease and am losing hearing in other ear due to same disease. It's a scary thing and having Cooper was such a comfort and help for me. I want to get another little dog probably after the holidays...no one can Replace Cooper but I desperately need the companionship. When I do, I definitely will get another policy from Pets Best as I know without doubt that y'all ARE the Best. I highly recommend you to anyone that will listen to me! You definitely are a company that CARES and that means Everything to me! May God bless you all!

It’s nice knowing that your Other other child in the fam has health coverage. Especially living out in the country an all. Mighty pleased with this company so far. Nothing bad had happened I hope it stays that way as well, and customer service is super relaxed an chill.

It was a completely stress free process. After submitting my claim, the reimbursement was directly deposited into my bank account in about a week.

Trupanion has been wonderful in covering my precious dog Romie's diabetes. I would have not been able to afford his care if not for Trupanion!

Service is always prompt.

The app makes it easy to submit a claim. I’m please with the cost for services.