Trupanion customer representatives are always very helpful, when I call and always answer all my questions.
Trupanion customer representatives are always very helpful, when I call and always answer all my questions. If they don't know the answer they will get it for you.
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I am going through a divorce and my wife had done all the financials for the home.
I am going through a divorce and my wife had done all the financials for the home. I had to learn it all real quick. This rep was great explaining things to me, so thank you very much. I needed that first thing in the morning😊 ADM
- INSURER:
Trupanion Canada
- POSTED: 08/07/2017
- BY: Adam
- BREED:
- AGE OF PET: Over 11 years
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Trupanion customer representatives are always very helpful, when I call and always answer all my questions.
Trupanion customer representatives are always very helpful, when I call and always answer all my questions. If they don't know the answer they will get it for you.
- INSURER:
Trupanion
- POSTED: 08/07/2017
- BY: Joseph
- BREED:
- AGE OF PET:
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Denied claims based on misdiagnosis
Pets Best continues to deny my claims because of allergies when the eye specialist and current vet (that is not ripping me off) have never said anything about allergies and in fact tell me the allergies have nothing to do with one of my dogs not producing tears! Nobody has ever called me or my vet for clarification even though I've called and said that I'd like to have it reviewed.
- INSURER:
Pets Best
- POSTED: 08/03/2017
- BY: Williams
- BREED: English Bulldog
- AGE OF PET: 7 - 10
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Great Insurance
You don't realize how much you appreciate having an Embrace policy until the day you need it. That day started three weeks ago. Without the policy, it would have been difficult to provide the level of care she needed. Thank You For a great customer service team and prompt attention to our claimsJohn Calandra
- INSURER:
Embrace
- POSTED: 08/03/2017
- BY: John
- BREED: Tabby
- AGE OF PET: Over 11 years
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Phenomenal and quick
The best price and insurance you can find anywhere. I have never waited more than a minute or two to speak with anyone and the customer service has been phenomenal.
- INSURER:
Embrace
- POSTED: 08/02/2017
- BY: Matt
- BREED: Terrier Mix
- AGE OF PET: 7 - 10
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Very friendly, helpful, and NOT intimidating.
Very friendly, helpful, and NOT intimidating...thank you.
- INSURER:
Trupanion Canada
- POSTED: 08/02/2017
- BY: Gloria
- BREED: Mixed Breed Cat
- AGE OF PET:
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Very friendly, helpful, and NOT intimidating.
Very friendly, helpful, and NOT intimidating...thank you.
- INSURER:
Trupanion
- POSTED: 08/02/2017
- BY: Gloria
- BREED: Mixed Breed Cat
- AGE OF PET:
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Comfort for my "Murphy".
Recently my precious little dog became very sick for a prolonged period, and it also became a financial burden. I was comforted to know that I had Healthy Paws Pet Insurance. They came through for me, and it helped greatly with the pressure and stress that comes with a hefty vet bill. During the process of submitting my invoices, Healthy Paws even sent kind messages asking how he was doing. It was a great comfort for both me and Murphy at at difficult time.
- INSURER:
Healthy Paws
- POSTED: 08/01/2017
- BY: Sharon
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Great Customer Service and Quick
My dog Joey had an accident and had to have a part of his tail removed. I uploaded the paperwork the Monday after the surgery and by the end of the week had a response and a paymet deposited into my bank account. I'll be submitting for his follow-up visits and know that they will be handled just as quickly.
As with any insurance, you wonder why you are paying the premiums every month with no return but then when you need it, you know why.
- INSURER:
Embrace
- POSTED: 08/01/2017
- BY: Ilene
- BREED: Greyhound
- AGE OF PET: Over 11 years
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