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This review is for Bivvy. They had the best prices, fastest turnaround, helpful on--line or on phone. So easy and quick filing claims on line, had my money within a couple days. Unfortunately, they went out of business which is so sad. When they closed they suggested using Spot. My insurance with Bivvy was $14 a month, now because my dog has a preexisting condition they won't cover, but still want me to pay $123 a month! I know my dog is older and more prone to vet visits, so I expect his insurance to be more now. All the insurance companies I have received quotes from are close to $100 or over. I am on a fixed income and can't afford that much every month. My dog has Cushings, he has to have blood work every six months which is $365 each visit and his medicine is $138 a month. Maybe Bivvy went down because of so many costly claims and cheap prices, who know, but I sure will miss them. If anywhere out there knows where I can get decently priced insurance or a deal for seniors, please let me know. Hopefully you can comment to our posts.

Very happy with my pet insurance from met life

This was my pet's first visit to the vet the bill was with. And I at the time I took my dog in only my wellness was kicked in so I was only figuring to get paid back for the annual first check-up part of the visit. This is because in the visit I had said to the doctor my dog really wasn't eating and had some loose stools so then they decided to do a few extra workups on her that I knew I would have to pay for that the insurance wouldn't since the illness wasn't kicked in yet. But after 3.5 weeks of no communication from them I logged back into the portal like I was doing on almost a daily basis at this point and bamm that day there was a FULL denial letter for EVERYTHING. NOT HAPPY, just thinking about canceling and going without any coverage, doesn't make sense to pay $101 a month for 1 dog with no health issues ever.

I’ve only used the wellness portion of my coverage but was very happy to get $ off that portion of the bill.

Best thing I ever did. Met Life has been awesome. Answering all my questions and emails promptly. Ease of claims. Quick, fast returns!

Easy to fill a claim agents always helpful no complaints

My new rescue pup hurt her leg playing with another dog fairly soon after getting her. Because MetLife insurance has a much shorter waiting period prior to filing for an injury than most companies, they reimbursed 90% after my deductible was met. Another reason I chose MetLife was that they will cover both knees if there is a problem rather than just the first leg, as many companies do. I’m glad I read all the details of the policies instead of just choosing the least expensive. I’m very happy with the coverage, communication from MetLife, and the speed of reimbursement. Great company to work with!

I submitted several receipts from the vet, only one of which was applied to my deductible. However, in the many claims that were denied there were medications listed that I was certain were covered. (as I searched and printed out a very lengthy list) These claims were denied, even though the bills were itemized to show that some, if not all, of the meds should have been at least applied to my deductible. I will be disposing of this next year. Guess I have to stick it out now so as not to lose the small amount of credit I have accrued towards the deductible now.

I am usually not one to complain, but I was first put on the phone with a woman with a southern accent. I think her name started with an S, maybe Sharron or Shannon? She was extremely rude to me when I told her I picked up my kitten from a breeder the day prior in a state that I do not live in. She told me I needed to be honest and that I was lying to her over the phone. She then pretended to not hear me and told me to call Trupanion back to be connected to another advisor which I did. I had no issues with the next person I was on the phone with. He was very kind and understanding. He helped me get set up with Trupanion quickly.

Excellent coverage and customer service