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I have had dogs all my life and have gotten insurance for them. By far, this is the best insurance to date. Starting a claim is super easy and my reimbursement goes right into her account. Yes, she has her own account so I can track how expensive she is :) Also, if you need to speak with a person, they are always very courteous and knowledgeable. I am not sure how anyone can give this company only a rating of 2. Some people just expect entirely too much from everything in life. Met Life will give you good value for your money and protection for your pet. Their rates of reimbursement are also much more comprehensive than other companies I have dealt with. I recommend them to all my friends with fur babies.

everything done by email; claim was paid by check. have all pdf documents from vet to make claim.

My dog, Casper, broke his tooth and needed extraction. I took him to a low cost clinic, where unfortunately they do not itemize surgery costs. They have COHAT package for every oral surgery, which PetsBest doesn't reimburse stating it is a routine cleaning. IT WAS NOT in our case! If it was just COHAT, I would understand, but he had a trauma resulting in a broken tooth, and whether I liked it or not, the COHAT was a part of the surgery. I wanted to be nice and went to a much cheaper clinic. Next time I will have the surgery at my regular vet, where the price is at least twice as much, but they itemize every single thing.

I am so thankful we enrolled in Healthy Paws. Our one year old kitten somehow found and ate two small Nerf darts and although the foam part came up/out, the plastic tips didn't pass like we'd hoped. She had two blockages and we were at our regular vet, the emergency clinic and the surgical emergency. All the imaging, the surgery, the meds ... and more. It was a lot. I had peace of mind before all this happened, after diligently researching and asking around about insurance policies. Healthy Paws was the best choice. And-- two days after the claim, the money was deposited straight to my bank account. Whew, so glad it turned out well-- and our kitty after a convalescence is back to being bouncy and happy.

Claims filing easy and typically receive payment within 30 days.

Simple, quick process that can be done with cell phone. Fast reimbursement. Pleasant staff. I highly recommend.

I have had three cats, one at a time, in my lifetime. All have been rescued animals. With the third cat, I decided to get pet insurance. Although the rescue organization said they had given her an exam before releasing her to me, I discovered she had inflamed gums. She needed to have her teeth cleaned, xrayed, and two teeth removed. With the bloodwork and the procedure, the vet bill was well over $1,000. I was so grateful I had elected to get the insurance. MetLife was very prompt in processing my claims, which helped my budget tremendously.

Healthy Paws has been a fantastic pet insurance company! The company makes it so easy to submit claims - and getting reimbursed happens very quickly - usually only 1-2 days. I love seeing the reimbursement show up automatically in my bank account. I highly recommend Healthy Paws!

Great options for insurance and excellent customer service.

On vacation when Auggie became sick and Del Rey Vet office got us into an appointment thankfully. After a gentle caring experience with Auggie getting IVs and staying there for the day he was much better. Trupanion was excellent in helping through the process and the vet office did the claim online and within minutes the claim was complete and payment given to the vet office when we picked up Auggie. Every experience with Trupanion is just S professional. I highly recommend them.