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Took weeks after a claim only to get denied. Cat needed shaving due to chronic matting. We get her shaved annually. This is the first time using Pets Best. Claimed denies as “grooming” isn’t covered. Wellness is also not covered. Other plans by other companies offer more for less.

Once we had several copies of vet visits uploaded, our reimbursement was paid in less that 5 business days. Thanks to all who helped along the way.

Lemonade offered competitive rates for our 5 yr old Golden, so I figured it was worth switching from a previous provider and giving them a try. So far, coverage has been great, claims are very easy via the app, and service is excellent overall.

The process for submitting a claim on my pups annual wellness visit and booster shots was super easy—the app walks you through step by step what info to enter and then easily uploading a picture of my invoice. I immediately received confirmation of the amount I would be reimbursed directly to my bank account. Awesome service!

Our furbaby Zoey, was recently diagnosed with diabetes and quickly developed diabetic cataracts. It was overwhelming just learning the care she would need and insulin twice a day when we noticed she wasn’t seeing well, her eyes started to get a white film over them and she began bumping into things. Time is of the essence when it comes to the cataract surgery and its success. Decisions had to be made quickly. Luckily she was a good candidate for the surgery, we couldn’t imagine the fear she must have felt when her world suddenly went dark. Thanks to Healthy Paws the financial burden of the surgery did not have a role in our decision making. Once the decision was made everything moved quickly and felt stressful. The follow up care was daunting. With everything happening so fast I was so appreciative of the help I received from Healthy Paws, submitting a claim was so easy, I was surprised at how fast we received reimbursement. They even emailed me to see how she was doing. Today was her one week check up and I’m happy to say all is good. She is seeing well, no more bumping into things. To be able to give her the gift of sight is priceless. Thanks to the help of Healthy Paws we were able to make that happen.

I have a new puppy and a new customer. I have only filed one claim but so far no complaints. App is user friendly and their communication is good and timely.

I could not be more satisfied with Lemonade’s ease of use. Submitting a claim is extremely easy and reimbursement is lightning fast. Policy terms clear with no unexpected loopholes. Highly recommend!

Very good overall from filing a claim to follow up

Trupanion is top notch in handling claims and explanation of benefits. They have always processed any claims I have filed for our pets timely and with expertise. On the few occasions I have contacted them with a question, the agents are friendly, respectful and always willing and able to answer any questions I may have. I would recommend Trupanion to anyone who wants a great insurance company for their pets.

It is always easy to file online, when they needed additional information it was quickly resolved. By the Vet and myself and the claim was finalized in 3 to 5 day with my money on the way. Always good quick service and responses.