Healthy Paws is the BEST!
I have been with Healthy Paws for over ten years and they have been great. Payment of claims are paid within 2-3 days of the claim being submitted. I have never had a problem when filing a claim or payment.
Their Customer Service team has also been excellent. They are concerned about your pet and want to know how they are doing after submission of a claim.
In my opinion, Healthy Paws is the best out there. I guarantee you will be happy with their service.
- INSURER:
Healthy Paws
- POSTED: 04/04/2023
- BY: Glenn
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
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Best experience ever
Thank you easy and quick process
- INSURER:
Trupanion
- POSTED: 02/09/2023
- BY: michael
- BREED:
- AGE OF PET: 0 - 3
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Horrible insurance, liars and thieves
The folks you talk to to start a plan, super nice, informative, and friendly. But once they got you, then you talk to claims department. I paid for the extras with Hereditary Plus. We ended up having a claim, our baby has Alopecia. Paid about $900 for treatment, meds, visits. Turned it in. Was informed our claim was denied due to preexisting conditions. I called in talked to someone in customer service. They said they do not cover preexisting conditions. I told them it’s a congenital hereditary condition, so my plan should cover it. The guy then told me I could file a redetermination request form but he doubts it would change anything. I told him you guys just use whatever you can to squirm out of a claim??? He said yes sir! I asked to speak to a manager, he said okay went to transfer me and hung up on me.
This company is the worst most lying unethical pet insurance company out there and shame on The AKC for recommending them. Stay away!
- INSURER:
AKC
- POSTED: 01/29/2023
- BY: Stephen
- BREED: Labrador Retriever (Chocolate)
- AGE OF PET: 0 - 3
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Outstanding and Quick Service!
Outstanding and quick service during a stressful event.
- INSURER:
Trupanion
- POSTED: 01/06/2023
- BY: Jake
- BREED: Cavapoo
- AGE OF PET: 0 - 3
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Entropion
Bella had been suffering with Entropion since 4 months old. She had under gone eye tacking and now needed the full entropion surgery. Trupanion made it so much easier by covering the entropion costs after we quickly met our deductible. They processed her claims quickly without much additional work on my part.
- INSURER:
Trupanion
- POSTED: 12/30/2022
- BY: Skylar
- BREED: Chinese Shar-Pei
- AGE OF PET: 0 - 3
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Quick claims processing
Claim submitted & processed within 3 days.
- INSURER:
Trupanion
- POSTED: 10/22/2022
- BY: Linda
- BREED:
- AGE OF PET: 0 - 3
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1 comments
POSTED: | BY: Kate
I’ve been with this insurance since Oct. last year. I signed up for because they are only one who pays for pre-existing condition. It says 365 days waiting period. If they told you pre-existing, didn’t they tell you to wait 365 days to cover ? I was wondering… Did you switch to other company?