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After researching numerous pet insurance companies, MetLife was the one that offered the most of what I was looking for. I rescued two kitties and the claim process was simple and my reimbursement, after meeting the deductibles, was fast. I did have to call customer service regarding a question I had about my claim. I spoke to Donna, a wonderful person! She answered all my questions about my claims. I did not feel rushed and had a better understanding of my claims and policy. I would definitely recommend MetLife to my family and friends that are looking. Thank you and keep up the great work!

I submitted my claim on 9/4/24 which was very easy to submit. My money was deposited into my checking account on 9/18/24. I also received emails when my claim was submitted and when it was processed. How was that for quick service!! I have 3 rescued Pit Bull's, and they are all insured at a very reasonable price. I highly recommend Pets Best Insurance.

Nationwide is excellent at processing the claims that my Vet submits and getting me paid back within a couple of weeks.

So yesterday I accidentally cancelled my pet's insurance because my brother was moving out and hoping to take our family dog with him. My brother didn't realize until he was walking our dog that the development he just moved into had a small dog only policy (under 10lbs) and that there was no way he can take our dog with him. Today (less than 24 hours later) I called back Pet's Best to tell them the dog was staying with me and they said they couldn't change the cancellation I put through and if I wanted to get a new policy they get me one but any issues she had before would be considered pre-existing conditions and they would no longer cover it. After expressing how upset I was with their answer all the customer service rep could say was "Well that is your fault you cancelled". If your pet is like a child to you as it is to me this proves they don't care about you or your child so they can go f*ck themselves.

Voorhees Veterinary Center has a wonderful staff and the vets are outstanding. They really take the time needed to answer any questions and treat your pet as if they’re their own. The facility is always very clean. All of my claims that have been submitted have been reviewed and reimbursed quickly. Having Voorhees Veterinary Center and MetLife on my pets side has been a winning combination!!

Pets Best is literally the best and most affordable pet insurance. When I first got my Yorkie, he had intestinal issues even as a puppy. He's had several blood tests, ultrasounds and x-rays, and I've been to the emergency vet hospital in addition to his regular vet more times than you could ever imagine. He ended up getting an endoscopy and it was determined he has IBD. He was very sick at one point, and lost so much weight that I didn't think he would make it. Pets Best paid every single claim without any questions including all the medications he was given. I could never have afforded to pay that kind of money, and am grateful for getting Pets Best insurance. I highly recommend them!

We've had 4 cats insured for many years with ASPCA and I have never regretted getting this insurance. Our cats have gone through dentals (which aren't covered by all insurance companies!), Diabetes, Pancreatitis, Hyperthyroid, Urinary Blockage, and many others through the years, and ASPCA has always come through for us. I strongly recommend this for anyone looking for quality pet insurance.

I claimed for wellness visit, submitted the vet invoice and my claim was processed without any hassle.

Despite the weird name, my experience with lemonade insurance was painless. Response was rapid, and the reimbursement fair and timely Jane S

They refused to pay all your claims and find all the excuses to reject. Even with my policy clearly state wellness visit paid $20, but the company will find all excuses not paying. Last year my dog had a surgery, they refused all the claims. Ridiculous! Why do I pay health insurance to cover nothing?