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I purchased Healthy Paws based on pamphlets from our Vet at his first exam. I have never had a claim denied ! They have paid promptly and even though the veterinarian fees are not covered nor vaccines, his medications and surgeries were paid promptly with no hassle! Two surgeries were over $5000 each. His meds are all covered which is great at $200 for some . Altogether, I would recommend Healthy Paws. You can pick your deductibles, copay’s according to your budget. They pay promptly and face it, things happen! I don’t know if I would have been able to afford this sweetheart of a dog his surgeries and meds without insurance

We've had Pet's Best Insurance for our last 2 Labs. They are great to deal with. Our current Black Lab is healthy and we've only had a few claims, which were easy (as you would expect). Our Chocolate Lad was diagnosed with Epilepsy at 2 yrs old. Then contracted a rare form of cancer at age 5. He put up a valiant 2 yr fight but ultimately succumbed. But having Pet's Best insurance made things so much easier by making the financial burden manageable. Not o mention they ALWAYS paid. No questions asked, unlike my human medical insurance! Pet's Best is A++++++ in my book!

On 12/14/24, our Labrador Retriever, Remi was hit by a car and had some major damage to her rear leg. She's had two major surgeries and if I hadn't had pet insurance I most definitely would've had to put her down. The cost was prohibitive! With my plan, they paid 90% of the cost subject to the $250 deductible and they pay quickly. Their website is so easy to maneuver too. Highly recommend!

My animals are very important. The first time I ever got insurance was through MetLife because I trusted the name. I made it abundantly clear the coverage I wanted. I made the mistake of trusting the MetLife agent to give me what I needed. I ended up with a policy that only covered $2000 which is nothing. If I knew that was the limit of the coverage, I never would have taken the policy because it was definitely not what I asked for. After my dog passed, I was advised I had a death benefit. So, I put the claim in, only to find out it got denied because I reached my $2000 limit, of which they only pay 90% so the actually limit is $1800. My premiums were more than that. Horrible coverage and will never go back.

I had Healthy Paws for my Tibetan Mastiff for 10 years until he passed. I was ALWAYS pleased with the ease of filing a claim and the quick reimbursement time. Both of my cats have Healthy Paws insurance. It is a good thing because I had to file a claim for my 7 month old kitten. I have to say that it was a little more tedious and took longer to get this claim settled compared to previous claims that I had for my dog. I was expecting this because it was the first time filling a claim for my baby. There was a slight misunderstanding and when I submitted his medical history, which until this emergency visit, he only had shots, they submitted the shot invoices as claims. Those "claims" had to be settled first (I didn't submit as a claim because I knew they were not eligible) before the emergency claim could be settled. The entire claim payout took a few weeks. I'm used to getting reimbursed within a week. I still stand behind a 5 start rating because they were just being extra vigilant and I know the first ever claim requires more documents to be provided. Hopefully, I won't have to use this insurance in the future, but it's very reassuring just knowing that my pets are covered.

"The insurance worked just the way I had hoped it would. An emergency trip to the vet hospital after my dog ate half a bag of trail mix, 48 hours of treatment with fluids and observation: doggy had no symptoms and was never sick, I received a big bill but submitted and received reimbursement very quickly, no questions asked. I am recommending Pets Best to my pet owning friends. "

It's not often I write about first class service, but in this case, I thought it was important to share my experience as this company is awesome on several fronts, policies offered, customer relations and more. I have been a customer for years but never filed a significant claim as I have been fortunate until recently when my German Sheperd required surgery to remove a mass from her side, then came the bill, then came Nationwide, in both cases it was a home run, great surgeon and great coverage. Wait, it gets better, once my claim was submitted via website, I got a response within 48 hours that it was received and were processing the claim then three days later the reimbursement was ready and would be electronically sent within 24-48 hours, that's a wow, extremely impressed. I would also like share the outstanding service I got at the customer care center in Orlando, Emily, she was great, she walked me thru the process to set up the electronic payment account, trust me, it wasn't easy as I'm not a computer buff but with her extreme patience and expertise we got thru it, she was great. So bottom line is, I'm a happy camper, it's a hard find today to find such high-end service, they really are on our side. Thanks to all, it's helping me deal with a bad situation, really appreciate it.

I have had Manypets for over 3 years and never really had any issues. As of the end of 2024, they informed me that all US accounts were being changed to Odie Pet Insurance. Odie is a terrible scam of a company who takes money but does not review or reimburse claims. I am writing this review to Manypets because Odie is not available to be reviewed but also because I am very unhappy that I was forced to use this company and they are causing me very large debts. Neither company is helping me in any way.

Appreciate the quick turnaround for claim review for the hyperthyroid treatment my cat needed

I am very thankful for Pets Best. They are so quick with receiving claims and I have had no issues with getting things claimed. Very fast and easy process. My dog had an unexpected mass on his leg this year, which required multiple biopsies and a MRI to diagnose. I was thankful Pets Best was so quick with their turn around time to help with the financial burden.