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3
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5
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Every time I’ve spoken to someone at Trupanion they have been exceptionally kind and helpful.
Every time I’ve spoken to someone at Trupanion, they have been exceptionally kind and helpful. Charlie(Sealyham Terrier) means the world to my husband and me. When it comes to an illness, accident, or the need for surgery, we certainly don’t want the cost to be a factor in whether he gets treatment or not! That’s why we are putting our trust in Trupanion!
- INSURER: Trupanion
- POSTED: 03/29/2022
- BY:
- BREED: Sealyham Terrier
- AGE OF PET: 7 - 10
1
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Ear Infection considered "Pre-Existing" condition!
First, had to go through hoops to even file a claim. You cannot file on-line, only through the app. Then you have to answer a series of questions to an "automated person" and even submit to a "video" of you describing the events of the illness. I rescued a dog. Took him to the vet shortly after adopting him and he diagnosed with an ear infection and prescribed drops. I then purchased Lemonade a few weeks later. The first claim I submitted was over a year later for another ear infection. My claim was denied as they stated it was a "pre-existing" condition. An ear infection is an acute illness, not chronic. I will be filing a complaint with the Illinois Department of Insurance and then will cancel this policy. What good is it?
- INSURER: Lemonade
- POSTED: 03/28/2022
- BY: Donna
- BREED: Mixed Breed Large (70–90 Lbs)
- AGE OF PET: 7 - 10
5
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5
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Because without the great coverage and service it would be a struggle to afford vet care these days.
Because without the great coverage and service it would be a struggle to afford vet care these days. Trupanion was there for my dog when she needed you the most! The peace of mind having Trupanion - there is no price you can put on that!
- INSURER: Trupanion
- POSTED: 03/28/2022
- BY:
- BREED: Dachshund
- AGE OF PET: Over 11 years
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5
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