BEWARE!!!!!
Really loved Petplan before Fetch purchased the company. Without warning I was dropped from 80% reimbursement with a $500 deductible to a MEASLY 60% with a $750. NOT what I signed up for & NOT something I'd waste so much $$$ on - I pay annually, have had consecutive insurance on my dogs for over 8 years with no lapse... what a slap in the face. Canceling my policy & going to Leomade. You shouldn't have to worry about these things. What if your auto insurance dropped you from $100k/300k down to $25k/50k + increased your deductible without your consent or knowledge? They wouldn't. It's illegal!
- INSURER:
Fetch
- VETERINARIAN:
INTERLAKES ANIMAL HOSPITAL
- POSTED: 07/25/2024
- BY: Erika
- BREED: Labrador Retriever (Chocolate)
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Trash - look elsewhere.
Took weeks after a claim only to get denied. Cat needed shaving due to chronic matting. We get her shaved annually. This is the first time using Pets Best. Claimed denies as “grooming” isn’t covered. Wellness is also not covered. Other plans by other companies offer more for less.
- INSURER:
Pets Best
- POSTED: 07/25/2024
- BY: Rich
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Well worth the switch
Our two senior large dogs are insured through MetLife, previously with Pets Best (which I’ve also reviewed favorably). Everything takes about 1.5 times as long with MetLife, but after the initial pains of transferring over documentation, I have absolutely nothing to complain about. Claims are clearly and cleanly processed, and any questions along the way can be quickly addressed with a simple phone call. After the switch, our dogs have a much more generous policy at an even lower cost.
- INSURER:
MetLife
- POSTED: 07/25/2024
- BY: Jason
- BREED: Akita
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Tibia Fracture in my Senior Cat
I Had to take my 16year boy to a Board Certified Surgeon to have a fracture repair which is very costly. approximately $7000. It was hard to come up with the funds up front but I managed and got remburssed very quickly!!! I was expexting to have to wait about a month for the funds back but they where much faster and it only took a week!!! This was a HUGE realife as I had to borrow the funds from friends and was able to pay them all back ASAP:) Without pet insurence this would not have been possible at all!!! THANKYOU
- INSURER:
Pets Plus Us
- POSTED: 07/25/2024
- BY: Jaimie
- BREED: Siamese
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Healthy Paws really came through
Our dog had a tumor in a sinus cavity. It was removed by surgery. Without Healthy Paws Insurance we would not have our member of our family that we love so deeply!
- INSURER:
Healthy Paws
- POSTED: 07/25/2024
- BY: Don
- BREED: Labradoodle
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Bought through employer benefits program
I've had two claims since we started this up about 2 months ago. On the first one the claim was processed super quick, and paid out after the deductible was met. Seems relatively inexpensive, and the claims APP is super easy to use.
- INSURER:
MetLife
- VETERINARIAN:
Bradford Pet Hospital
- POSTED: 07/24/2024
- BY: Shawn
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Super easy and quick!
It was very quick and seamless to get my quote for Beans. The app was very transparent in what would and wouldn’t be covered and after our visit the reimbursement was in our account within 48 hours! Highly recommend.
- INSURER:
Lemonade
- VETERINARIAN:
Coastal Carolina Animal Hospital
- POSTED: 07/24/2024
- BY: Kyleigh
- BREED: Calico
- AGE OF PET: 4 - 6
Did you find this review helpful?
Yes
No
My view. of Healthy Paws Pet Insurance
Fabulous pet insurance! Have been with them since I got two puppy pug brothers in 2012. Lost one last year, and they were extremely kind and compassionate in noting my loss. Have accumulated significant vet bills over the years and especially recently because my dogs mean everything to me. Healthy Paws has a very slick, easy online claim submission process and communicates back very quickly via email. Claims have been adjudicated and direct deposit made to my bank account astonishingly fast! A couple of days! I finish by saying I wholeheartedly recommend pet owners go with this company for peace of mind that you can get and afford the best possible care for your beloved pets!
- INSURER:
Healthy Paws
- POSTED: 07/23/2024
- BY: Spencer
- BREED: Pug
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Very Satisfied
Very satisfied with Pets Plus Us
- INSURER:
Pets Plus Us
- POSTED: 07/22/2024
- BY: John
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
1 comments
POSTED: | BY: Krissy
Wellness is covered if you get the wellness option, which you obviously didn't. Pet's Best is not responsible for people's hurt feelings who don't read policy rules and coverage before they buy. Grooming also is normally not covered in any plan because it normally isn't essential. A cat shouldn't get constantly matted and need to be shaved all the time. It means you aren't caring for it properly, brushing, or bathing it. Don't blame a company for your shortcomings as a cat parent.