Friendly service but new subscribers may not understand that coverage is per health condition.
Friendly service but new subscribers may not understand that coverage is per health condition..
- INSURER:
Trupanion
- POSTED: 05/24/2023
- BY: Jonene
- BREED: West Highland White Terrier
- AGE OF PET: 4 - 6
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Staff is very friendly and helpful
Staff is very friendly and helpful
- INSURER:
Trupanion
- POSTED: 05/24/2023
- BY: Lauren
- BREED:
- AGE OF PET: 0 - 3
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Great company and service
Efficient and fair with claims support. Claim amount was deposited quickly so that I could pay outstanding bills related to the claim.
- INSURER:
Trupanion
- POSTED: 05/24/2023
- BY: Miriam
- BREED:
- AGE OF PET: 0 - 3
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I have had Trupanion for about 6 years now.
I have had Trupanion for about 6 years now. I have it for both of my dogs and so far I am very happy with them.
- INSURER:
Trupanion
- POSTED: 05/24/2023
- BY: Kelly
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Good reputation excellent customer support
Good reputation excellent customer support
- INSURER:
Trupanion
- POSTED: 05/24/2023
- BY: Darlene
- BREED:
- AGE OF PET: 0 - 3
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Trupanion claims staff have been pleasant to work through our claims process and explain why some claims are denied in a clear and simple manner that even us old folks can understand.
Trupanion claims staff have been pleasant to work through our claims process, and explain why some claims are denied in a clear and simple manner that even us old folks can understand. They have been patient and friendly in all conversations, whether by e-mail or on telephone.
- INSURER:
Trupanion Canada
- POSTED: 05/24/2023
- BY: Ken
- BREED: Belgian Sheepdog
- AGE OF PET: Over 11 years
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Satisfied
Kenny was very helpful, courteous and professional
- INSURER:
Trupanion Canada
- POSTED: 05/24/2023
- BY: Lise
- BREED: Yorkiepoo
- AGE OF PET: 0 - 3
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Highly recommend!
So easy to do, selections were easy to make & lots of choices
- INSURER:
Trupanion Canada
- POSTED: 05/24/2023
- BY: Bernice
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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Professor D
It was easy to navigate, the information was enough for somebody with experience but for myself I needed more info so I engaged a rep via chat and Stephanie as well as Ali (I had 2 chats, Stephanie before signing up and Ali after), both were very good. So if I can suggest to have more information on the site or maybe have a section for first timers to pet insurance ird be great. Stephanie cleared everything up which I appreciated but I'd like to read things for myself. It's just a suggestion, otherwise my experience was 10 out of 10.
- INSURER:
Trupanion Canada
- POSTED: 05/24/2023
- BY: Nima
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Awesome Pet Insurance
Claims are paid quickly and according to plan coverage. Submission is easy and convenient:)
- INSURER:
Trupanion
- POSTED: 05/24/2023
- BY: Allan
- BREED:
- AGE OF PET: 0 - 3
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