Find and read reviews with confidence

Reviews Reviews

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Great Coverage, quick review and reimbursement

Mugsy, my almost 9 year old boxer (boxer lifespan is 8-10 years) was drinking too much water, not eating much, lethargic for quite some time, groaned when he laid down (thought it was old age!). Took him for checkup and after blood test-high white cell count-and an MRI, vet found a very large mass, possibly cancer, wrapped around his spleen that had apparently been there for a long time! Poor guy! Emergency surgery the next day, vet was candid he may not survive the surgery. Not only did he survive, and with no cancer- it was an abcess, a few days after surgery he was thriving! Running around like a crazy puppy boxer chasing his 3 year old boxer sister, eating ravenously, and being lavish with his kisses. To make it even better, Embrace quickly reviewed the claim and paid immediately. What a relief! It's the reason I have had insurance since Mugsy was 2, just for something like this. Thank you, Embrace!!
  • INSURER: Embrace
  • POSTED: 12/05/2012
  • BY: Cindy
  • BREED: Boxer
  • AGE OF PET: Over 11 years

Did you find this review helpful?

Yes No
5

out of 5

Immediate attention, very helpful

After an overnight stay for our 2-yr old puppy in the ER, I contacted Healthy Paws about a vet bill for $1800. I sent the claim form in via fax and within hours I had already heard back from them saying how they were going to cover about $1600 of it (everything but the emergency fee). It's been a few days and I haven't received the check yet, but I've received other checks from them within a few days. Perhaps the best part was a follow-up email from them a few days later asking how my puppy was doing. A very unexpected personal touch, and very appreciated. Outstanding attention and care, great to work with. Highly recommend!
  • INSURER: Healthy Paws
  • POSTED: 12/03/2012
  • BY: Jason
  • BREED: Mixed Breed
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Love my Pet insurance!! :o)

I love my pet insurance. They are quick to responding to me when I have questions. I love how I can just e-mail them and they e-mail right back. I just had a well apt. for my dog and I have the extra insurance for that and they sent the check right away. I was able to pay off the credit card with that check. It was great didn't have to break the bank. :o) I truly love this insurance and love how carring they are to me and my dog. Don't ever change.
  • INSURER: Embrace
  • POSTED: 11/29/2012
  • BY: Sarah
  • BREED: Boxer
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Great and flexible service provided

Great pet health care. Head and shoulders above the company I tried in the past (VIP). Staff is responsive and helpful. Willing to listen when there is confusion about a claim.
  • INSURER: Embrace
  • POSTED: 11/29/2012
  • BY: HADJI
  • BREED: Labrador Retriever
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
3

out of 5

Claims take way too long to process

It seems Embrace has become to overwhelmed to be able to process claims in an acceptable timeframe. When I signed up for Embrace insurance for my two miniature pinschers two years ago, it took them less than two weeks to process a claim. It now takes 3 to 4 weeks to process a claim. I'm going to start shopping around for another pet insurance company that is more responsive to their customer needs.
  • INSURER: Embrace
  • POSTED: 11/27/2012
  • BY: Matt
  • BREED: Miniature Pinscher
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Very pleased with pet insurance

Look, no one wants to buy insurance. I know. I sell it. But when you need it, when that emergency arises, you're darn glad you spent the money. It doesn't need to be expensive either and with Embrace, it's cost effective and I feel safe knowing my 140# puppy will be well-taken care of if the need arises. If she never gets sick or involved in an accident, I feel like I can count on Embrace. I'm happy I signed up nearly two years ago.
  • INSURER: Embrace
  • POSTED: 11/15/2012
  • BY: Kevin
  • BREED: Mastiff
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Wellness Visit

I had my girl's spay/microchip appointment on Oct. 31, 2012. She also received some pain meds for after the surgery and flea medicine and fecal exam. Al covered. Today is Tuesday Nov. 6, 2012 and the claim has been processed and my money deposited back into my account (376.00). That is less than a week (including a weekend), and may have been faster had my vet not neglected to send my detailed invoice in the initial fax. They sent it a day later. All and all embrace has been in contact with me every step of the way. When I sent in any documentation I always get a follow up email. I honestly am surprised by the service and speed with which they handle everything.
  • INSURER: Embrace
  • POSTED: 11/06/2012
  • BY: Keith
  • BREED: German Shepherd
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

WONDERFUL SERVICE!!

I have only been with Embrace for a little while, and I must say that I am certainly glad that I made the choice to carry pet insurance with Embrace! My Siberian Husky had been having issues with roundworms and a leaky bladder. After the hustle and bustle of a few animal hospital and visits to the vet,I submitted my claims to Embrace. Within a couple of weeks, I received checks deposited into my bank account. I especially love the Wellness coverage, it's fantastic!
  • INSURER: Embrace
  • POSTED: 10/31/2012
  • BY: LaTasha
  • BREED: Siberian Husky
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Fantastic Results

After being faced with the expenses associated with an emergency splenectomy and a short battle with cancer with our last lab, we decided to invest in embrace pet insurance with our next lab puppy...what a smart decision - after ingesting a pair of slippers we were faced with an ER visit and emergency surgery to clear the obstruction - with Embrace we had the peace of mind to move forward with surgery w/out worrying about the expense - after the surgery the claims were processed in an efficient manner w/no disputes about the vet charges - wonderful customer service
  • INSURER: Embrace
  • POSTED: 10/27/2012
  • BY: Scott
  • BREED: Labrador Retriever
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Great insurance coverage - no questions asked!

We have had Embrace insurance on our Boxer since he was 6 weeks old. We have never had any issues with them paying the claims and they do so as outlined in the policy. We continue to use and recommend them to all of ours friends. Their coverage cannot be beat - they do not have any exceptions to coverage for breed-specific disorders which is the biggest reason we went with them. If they are running behind w/ claims processing, they let you know. If they are taking exceptionally long, one phone call will have the claim resolved within 24hours. A+!!
  • INSURER: Embrace
  • POSTED: 10/21/2012
  • BY: Hilary
  • BREED: Boxer
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No

Get a quote today

Leave a review