Trupanion has always been prompt, professional and great to work with.
We have been with Trupanion for many years for our three dogs. They have always responded in a timely and professional manner to any of our claims or questions. Their coverage is fair and has been a huge factor in allowing us to provide the best of care for our dogs when they have had health crisis. We have recommended them to many people.
- INSURER:
Trupanion
- POSTED: 07/08/2021
- BY: Mike
- BREED: German Shepherd
- AGE OF PET: Over 11 years
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Never would have thought working with insurance could be this easy
Unfortunately our pup had an emergency and we had to rush her to an animal hospital while out of town. Outside of the vets being great, Trupanion really made the process seamless. Claims were approved within a day, and customer service was compassionate and helpful. Could not recommend Trupanion enough
- INSURER:
Trupanion
- POSTED: 07/08/2021
- BY: Kyle
- BREED: West Highland White Terrier
- AGE OF PET: 7 - 10
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Wonderful coverage and customer service!
My vet submits the claim and I had the option of getting a check or having it deposited in my account. I had to do very little. As soon as the claim is submitted I get notified that it is under advisement. Then I get an email saying the procedure was covered or not.
- INSURER:
Trupanion
- POSTED: 07/08/2021
- BY: Barbara
- BREED: Havanese
- AGE OF PET: 0 - 3
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Worth the peace of mind!!
When we decided to adopt a corgi, I knew after researching the breed I wanted to buy pet insurance. Trupanion was the only policy I could find that pays up to 100% with no cap on payouts.
When my corgi was nearly eight months old, he started vomiting one night into the next morning. We did not think twice about how much it might cost to have him seen. We took him to the Emergency Vet. Trupanion paid 100%.
He continued to throw up after the special diet so we took him back and they admitted him for observation. The vet was so happy when we told her we had pet insurance and wanted to do whatever needed to be done to help our boy. He ended up having a blockage of a whole small potato and Trupanion again paid 100%.
They have customers for life. We are beyond grateful and will be telling all of our pet friends about Trupanion!!
- INSURER:
Trupanion
- POSTED: 07/08/2021
- BY: Kristen
- BREED: Pembroke Welsh Corgi
- AGE OF PET: 0 - 3
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Best care and service @ Trupanion
Trupanion is a great insurance. They are kind and also fast at resolving your claim.
- INSURER:
Trupanion
- POSTED: 07/08/2021
- BY: Maria
- BREED: Mixed Breed Small (10-20 Lbs)
- AGE OF PET: Over 11 years
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Most amazing customer service and always extremely fast to answer rather it is by email phone or chat.
Most amazing customer service and always extremely fast to answer rather it is by email, phone, or chat. Offers tons of options to help our pets as well. Lex was awesome in helping me look into if I wanted to change my deductibles or not.
- INSURER:
Trupanion
- POSTED: 07/08/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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First time puppy owner
Easy to talk to rep. She was knowledgeable, felt comfortable with her. Fair price for plan.
- INSURER:
Trupanion
- POSTED: 07/08/2021
- BY:
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Very friendly and knowledgeable staff my claims were handled efficiently and timely
Very friendly and knowledgeable staff my claims were handled efficiently and timely
- INSURER:
Trupanion
- POSTED: 07/08/2021
- BY:
- BREED: Poodle
- AGE OF PET: 7 - 10
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Prompt reply and fast service
Prompt reply and fast service
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Cat care.
Found on line claim method somewhat confusing. Found wait time for response somewhat long.
- INSURER:
Trupanion
- POSTED: 07/08/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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