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Knowing that we'll always have pets in our home, it is comforting to know that we'll always be able to provide them with complete veterinarian care. This is in part because we want the best for our pets, and because we have insurance coverage through Nationwide. Thank you Nationwide for offering plans that fit our pets lives and our budget.

I really appreciate your business I think I have the best protection plan that you guys offer thanks for everything my only concern is that you guys take so long to issue a payment

While I always appreciate being reimbursed for the expenses, it takes quite a while to received it. Most take 30 days or more. Would like to see it faster.

Y'all truly get back in a timely manner. We have never had any problems. Thank you for helping us with the financial needs of Coal.

I've been with this company for many years. They have helped us with all of our fur babies. They are always helpful when I call with a question. They have never been late on a payment after a claim is finalized. Unlike some other pet insurance companies, Pets Best doesn't find ways to not pay the bill. They hold up their agreements outlined in the insurance policy. I highly recommend Pets Best.

We have a 3 year old Labrador that has had to have back to back surgeries due to multiple injuries. Thanks to Nationwide we are able to get the care for him he needs.

Hi, Romeo had his toe removed mid Dec and the healing process took some time. We had to go back and forth to the vet so many times during all of that. I was very happy to have VPI insurace to help reimburse the cost...It was a very stressful time because we love our doggie so much...

We have used the Nationwide insurance for 8 years now. It has paid for itself more than once. Since the adding of submitting claims with the Vitus Vet app it is even easier to use then it was before. I recommend getting pet insurance to all of my friends!

I would do anything for my pets, after one experience coming across a lady that has pet insurance and said how much it helped her, it made me want to get it for my pets as well. It has been MONTHS and I am still going back and fourth with these people, I pay for the premium insurance and it still has not covered anything. I always have to call to try to see where things are and get things going forward and it doesn't. Nor do I have time for that. So far I'm wondering why am I even giving myself the headache of having this insurance and just pay out of pocket for everything instead.

Officially cancelling our policy after being with healthy paws for 5 years. They have continued to raise prices. In a few years I’ll be paying 100 a month for my dogs insurance (more than I pay for my own). They are increasing our policy by 9 dollars a month which will be $62.52. I’m beyond upset about this as I’ve already paid so much over the course of my dogs life and have only ever benefited off it once. With a monthly fee like that and a $250 dollar deductible I just don’t see it ever being worth it. There are also no discounts for teeth cleaning or office visits. The least this company could do is provide their loyal customer with incentive to stay instead of continually raising prices by this much. Fed up with it. Put the money you spend on insurance into a savings account so if your dog has an emergency you have the money to pay for it.