Great customer service
Everything went very smoothly. Good customer service
- INSURER:
Trupanion
- POSTED: 07/09/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Easy, quick, fast response, too!
Recurring UTI, so lots of vet visits, lots of receipts. Take a photo with my phone, log into my account, send it, done! Easy peasy, and quick response every single time!
- INSURER:
Trupanion
- POSTED: 07/09/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Second Times The Charm
Nobody available the first time I called off hours…except for the general operator. I received two calls the following afternoon.
- INSURER:
Trupanion
- POSTED: 07/09/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Professionalism always apparent.
Always professional. We feel "safe" when our dog is examined, knowing they will discover what is wrong with her. My only concern is the cost of taking her there, quite expensive. The road the hospital is on is very, very dangerous. They send a billing to Trupanion immediately which mediates the cost. In return, we receive the monies/check within two days. A 10+ place with superior service.
- INSURER:
Trupanion
- POSTED: 07/09/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great service
Excellent and timely service. Very kind and supportive staff.
- INSURER:
Trupanion
- POSTED: 07/09/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Claims processing is very slow but fair.
Claims processing is very slow but fair. This insurance is very expensive when you are insuring 3 to 4 dogs as we have.
- INSURER:
Trupanion
- POSTED: 07/09/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Kayla is nothing short of amazing she helped me through a super challenging and scary morning and deserves one heck of a raise.
Kayla is nothing short of amazing, she helped me through a super challenging and scary morning and deserves one heck of a raise. Would highly reccomend her to anyone!
Did you find this review helpful?
Yes
No
Always a great experience
I have recommended trupanion to many people- it's the easiest, hassle-free insurance I have ever dealt with and I'm thrilled how quickly I get reimbursed after filing a claim - which is also super easy to do. I've insured three dogs over the years with trupanion and would never use another company.
- INSURER:
Trupanion
- POSTED: 07/09/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Very pleasant staff.
Very friendly to talk to! Made me feel at ease.
Did you find this review helpful?
Yes
No