5
out of 5
Verified
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5
out of 5
Verified
5
out of 5
Verified
Best Pet Insurance Company
I used two other pet insurance companies (both for cats) before settling on Healthy Paws for our new cat, and I would not use either of them again after having Healthy Paws for several years. Healthy Paws does require that you pay the vet bill up front, then submit the claim with all the required information and payment receipt, but Healthy Paws has always processed my claims promptly, and within the rules of the policy. Over my several years of using Healthy Paws, I’ve had to call customer service two or three times to get clarification on something, and the rep was always easy to understand, knowledgeable, polite, and professional. I would definitely recommend Healthy Paws for your pet insurance provider.
- INSURER: Healthy Paws
- POSTED: 11/09/2022
- BY: Ed
- BREED: American Shorthair
- AGE OF PET: 7 - 10
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
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5
out of 5
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Simple and Fast Service
The process to file a claim could not be easier. I got the receipt electronically from the vet, and it took less than 5 minutes to file the claim. Within 14 hours it was reviewed and I was reimbursed within 2-3 days. Fabulous service.
- INSURER: Trupanion
- POSTED: 11/04/2022
- BY: Maria
- BREED:
- AGE OF PET: 0 - 3
3
out of 5
Verified
unreasonable first annual rate increase and poor communication regarding direct questions regarding breed specific concerns discussed at initial activation of policy
unreasonable first annual rate increase and poor communication regarding direct questions regarding breed specific concerns discussed at initial activation of policy
- INSURER: Trupanion
- POSTED: 11/04/2022
- BY: Patricia
- BREED: Bernese Mountain Dog
- AGE OF PET: 0 - 3
1
out of 5
Verified
5
out of 5
Verified
agent was very knowledgeable and answered all my questions completely.
agent was very knowledgeable and answered all my questions completely. And also offered info I was not aware of.
- INSURER: Trupanion
- POSTED: 11/03/2022
- BY: Rick
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10