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Trupanion has always been very helpful with the claims we have filed. They are prompt and keep us updated on the status of our claims!

Trupanion has always been very helpful with the claims we have filed. They are prompt and keep us updated on the status of our claims!

I would recommend this company to any pet owner. I was a vet tech for 8 years and saw many unfortunate circumstances in which owners had to put down a family pet due to not being able to afford medical care. I am currently in a situation in which I am only able to afford treatment for my dog because I am lucky enough to have enrolled my dog in Embrace pet insurance. My dog is severly epileptic and requires 4 different kinds of seizure meds daily. He has also had to have 2 ICU stays, a MRI, and a spinal tap performed by his neurologist. Embrace has covered everything for us without hesitation. The turn around time is great. I submitted a claim on 2/4/13 and received payment on 2/8/13. They have also covered the usual types of illness for dogs as well such as ear infections and gastroenteritis. Prior to choosing embrace I did a lot of research and I can say with certainty that we made the right decision in choosing Embrace. I owe my dogs life to them. Without them I could not have paid the $4-5K worth of tests and treatments he has needed.

My 8 month old puppy ate a handful of grapes and was hospitalized for 4 days. Soon after he was released, I submitted an on-line claim form and mailed in copies of the hospital bills. The claim was processed quickly and I was given regular status updates by email. The process was very easy!

My 8 month old puppy ate a handful of grapes and was hospitalized for 4 days. Soon after he was released, I submitted an on-line claim form and mailed in copies of the hospital bills. The claim was processed quickly and I was given regular status updates by email. The process was very easy!

We adopted a rescue Mastiff last June and I was on the fence about pet insurance. I've had pets before and they never had any serious issues so I wasn't entirely convinced that we needed it.One trip to the vet and $450 later, we signed up and thank goodness we did. In the nine months that we've had our 110 lb bundle of joy, she's had three UTI's and the antibiotics alone are enough to make your jaw drop. If it wasn't for Embrance, we would be in some serious vet debt but they have come through each and every time. The customer service is phenomenal, they keep in touch via email to keep you informed of your claim status; I've always been able to talk to a real live person without waiting when I've called; the explanation of the benefits and the coverage is very straightforward. Working with Embrace is probably one of the most pleasant experiences I've ever had with a service company and I highly recommend using Embrace for your pets.

We have been very happy with the claims process for our visits to the vet due to allergies in our French Bulldog. Shortly after we met our deductible we had an issue with her stomach (she ate her blanket) and needed surgery. Our claim was processed the same day and a check for 90% arrived 3 days later. We are so grateful to have such wonderful pet insurance and appreciate all of the customer support we received!

I sent two claims on different dogs several months ago. They still have not paid on the claims after receiving the health background for each dog. I have contacted them several times and they keep saying they need the medical records. The vet's office said they have faxed over all the information several times.

Simply stated Embrace offers outstanding insurance plans and stands behind the plan. I am happy to have Embrace covering our 4 pups. They have outstanding customer service, prompt reimbursements, and better than all of that, no gimmicks, they truly cover what they say they do giving me peace if mind. They are the best!!!!!

After my last dog, I decided to get pet insurance as soon as I got my new dog. I checked out several companies and liked Embrace's options the best. I signed up for the medical and the wellness options. The wellness portion definitely pays for itself every year, with the annual physicals and vaccinations, etc. The medical portion I've fortunately not had any catastrophes yet, but on the illnesses that have taken me to the vet, I get a partial refund on most. Obviously the real reason is in case she needs surgery or something else major. So all in all, I'm very happy with Embrace.