5
out of 5
Verified
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5
out of 5
Verified
5
out of 5
Verified
They have been a very good insurance company for both of our Jack Russells .
They have been a very good insurance company for both of our Jack Russells . They are quite prompt with payment and seem to be very caring about our animals when they have had health problems.
- INSURER: Trupanion
- POSTED: 05/30/2023
- BY: Susan
- BREED: Jack Russell Terrier
- AGE OF PET: Over 11 years
4
out of 5
Verified
Trupanion review
I am usually not one to complain, but I was first put on the phone with a woman with a southern accent. I think her name started with an S, maybe Sharron or Shannon? She was extremely rude to me when I told her I picked up my kitten from a breeder the day prior in a state that I do not live in. She told me I needed to be honest and that I was lying to her over the phone. She then pretended to not hear me and told me to call Trupanion back to be connected to another advisor which I did. I had no issues with the next person I was on the phone with. He was very kind and understanding. He helped me get set up with Trupanion quickly.
- INSURER: Trupanion
- POSTED: 05/30/2023
- BY: Miranda
- BREED: Sphynx
- AGE OF PET: 0 - 3
5
out of 5
Verified
Great overall experience so far
Easy Website to read and navigate. Great customer service on my call.
- INSURER: Trupanion Canada
- POSTED: 05/30/2023
- BY: Karen
- BREED: Mixed breed
- AGE OF PET: 0 - 3
5
out of 5
Verified
Easy
Very seamless and easy since most of my information was already there
- INSURER: Trupanion Canada
- POSTED: 05/30/2023
- BY: Holly
- BREED: Nova Scotia Duck Tolling Retriever
- AGE OF PET: 0 - 3
5
out of 5
Verified
Ms
Because I had some questions about sign up charges and a phonecard I made was promptly answered, the questions quickly explained and answered by a young lady who spoke with no accent
- INSURER: Trupanion
- POSTED: 05/30/2023
- BY: Gayle
- BREED: Havanese
- AGE OF PET: 0 - 3
5
out of 5
Verified
You get what you pay for!
My vet is now able to process my claim as I check out. I receive a text almost instantly from Trupanion, stating they are reviewing my claim. They then reply again, very promptly, with what they will cover and I pay the difference to my vet. So easy, I love it. Highly recommend! Only caveat is the costâ¦.. but itâs so true when you say you get what you pay for!
- INSURER: Trupanion
- POSTED: 05/30/2023
- BY: Lynn
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified