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Pets Best has always been there for our pets with fast, efficient service.

Thank you so much for always checking in on Tucker when ever I submit a bill. We greatly appreciate that.

I am grateful for this service afforded by Nationwide. This service has helped us cover the cost of unexpected doctor visits of our beloved dog, Sparky. Thanks for helping us through some tough times.

Healthy Paws has gained a customer for life from me, with my current pet and any other pet I may have in the future. I cannot thank them and recommend them enough for the amazing service they are running. Last year has been a bit rough for my Maltese, from neutering to bilateral hernias, but the ease and speed in which Healthy Paws handle claims made it invaluably easier. Now I make sure to tell everyone who has a pet or is considering to adopt a pet to get Healthy Paws.

I have been recommending this insurance to all my friends. I was very happy you honored my claim. This illness is covered on my policy but I heard bad things about other pet insurance companies. I have been your customer for over 7 years and have sent very few claims, maybe 4? I will be adopting another dog soon, and I will make an addition to my policy Thank you! Silvia Acosta

Been looking for affordable but proficient pet insurance ever since I got my little girls. Figo is the one. Nobody can beat their excellent customer services as well as affordable insurance

Trupanion sends letter stating processing claim and states if needs more information will let us know. We receive explanation of how claim processed and what applied where. It is awesome customer service. My older dog has different insurance (didn’t know about Trupanion and dog too old to change) and has never paid a thing. Just continues sending letters saying need info. When call they are reprossessing. Never an EOB. Trupanion is awesome in keeping you informed throughout whole process. Definitely would I pick Trupanion if have another pet and would recommend to anyone.

I like it when the claim gets paid quickly which it does most of the time.

Yes, so far the insurance and the process has been reasonably easy

I would be in a world of hurt without Healthy Paws. I have a 5 year old German Shepherd that is a certified human remains detection dog and active search and rescue K9 in Texas. She was unlucky and developed colonic torsion, only the 2nd case our emergency vet had seen in his 30 years of practice. Starbuck (my GSD) was not feeling well for a few days and despite efforts by my local vet (and $600), she was not recovering. After 2 days, my local vet recommended I take her to a specialty/emergency vet in the city. The specialty vet looked at Starbuck and recommended exploratory surgery as the Xrays were not clearly showing what the problem was, but the surgery would cost between $5500-6000! They said we could wait another day and see if there was improvement or change, but that there would be added risk of things getting worse. Starbuck is like my kid and we have spent hundreds if not thousands of hours training for search and rescue together. I was definitely going to go through with the surgery, but knowing that I would be covered by Healthy Paws, I didn't even have to consider waiting or how I was going to afford the bill (I'm a graduate student, so money is always tight). Today, Starbuck is healing up well and should be able to start search practice again in a week or so! Healthy Paws has reviewed all of the claims and has sent out checks! I recieved about 90% of the expenses back turning a $6500 nightmare into a much more manageable $700 exercise in belt tightening!