Horrible service 30+ days and nothing
STAY AWAY HORRIBLE SERVICE!!!!Save your money and go with Nationwide or a bigger company. I paid for my dogs insurance for months, submitted a claim and it wasn’t even looked at 30 days later. Not one email from pets best nothing at all just the same status as the very first day i submitted it. They won’t reimburse anything and tell you it’s a staffing shortage issue.
- INSURER:
Pets Best
- POSTED: 07/12/2021
- BY: Jeremy
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 0 - 3
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Not helpful
I have been trying to take a dog they we no longer have off of my policy since last July and they told me I have to call but no one will answer.
- INSURER:
Pets Best
- POSTED: 07/12/2021
- BY: Justin
- BREED: Mixed Breed Giant (90 Lbs +)
- AGE OF PET: 7 - 10
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This is a total scam
Pet's Best is a scam. Their BBB ratings are terrible. I canceled my policy and they charged me anyway. Then when I notified them, they refunded me for the portion of the month "they covered." They shouldn't have charged me at all since I had canceled. The reason I canceled is because my dog isn't covered unless I've paid for a $1,400 dental exam and cleaning. That is not clear at all in the policy. Their customer service is unresponsive and incapable of listening and can't solve problems. I have asked them for a full refund but they won't respond.
- INSURER:
Pets Best
- POSTED: 07/12/2021
- BY: Robin
- BREED: Mixed Breed Large (70–90 Lbs)
- AGE OF PET: 7 - 10
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Website is NOT GOOD
Your site sucks I tried to check out a quote and would not do it therefore will NEVER deal with you.
- INSURER:
Pets Plus Us
- POSTED: 07/12/2021
- BY: Dave
- BREED: Tabby
- AGE OF PET: Over 11 years
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Trupanion is both affordable and reliable. I’m glad to be a part of the family.
This insurance takes the worry off me knowing that medical costs can be high, and I am retired.
- INSURER:
Trupanion
- POSTED: 07/12/2021
- BY: Chuck
- BREED: Miniature Australian Shepherd
- AGE OF PET: 0 - 3
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Great pet insurance company
My girl has been ill on and off since I got her. Needless to say the veterinary expenses and hospitalizations as well as the frustration of seeing my dog sick is devastating. I am thankful that Healthy Paws so far has not let me down. The customer service folks are always helpful and kind. I find that they pay in a timely matter and keep me posted.
- INSURER:
Healthy Paws
- POSTED: 07/12/2021
- BY: Pat
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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James Earl Elliot Pitre (JEEP) It is all about my dog.
Person on phone was very kind, pleasant and polite.
- INSURER:
Trupanion Canada
- POSTED: 07/12/2021
- BY:
- BREED: Yorkiepoo
- AGE OF PET: 7 - 10
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Because trupanion is the best thing we ever did .
Because trupanion is the best thing we ever did . Every time I've had to call they were such a joy to deal with it's never been a problem. And trupanion never let us down we had to take our baby Lacey to the animal hospital and never had no problems. Try trupanion you will not regret it. Thank God for trupanion.
- INSURER:
Trupanion
- POSTED: 07/12/2021
- BY:
- BREED: Pomeranian
- AGE OF PET: 7 - 10
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Trupanion has always been there for us when our dog has been injured or sick
Trupanion has always been there for us when our dog has been injured or sick
- INSURER:
Trupanion Canada
- POSTED: 07/12/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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You guys have always been ready to help quickly and with no hassle.
You guys have always been ready to help quickly and with no hassle.
- INSURER:
Trupanion
- POSTED: 07/12/2021
- BY:
- BREED: Aussiedoodle
- AGE OF PET: 7 - 10
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