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Very pleased with response time and service

Very prompt and detailed. Good experience overall. Great service!

Hello, Thanks for asking for my opinion. I got a puppy last June and immediately got her pet insurance through Nationwide. The cost of the multiple vaccinations and visits, plus heart worm prevention, plus getting her spayed was very high! I had no idea. I submitted all the costs and I'm sure you covered them per the policy, though it is very difficult to figure out what, exactly, the policy covers and how much. For example, I thought all vaccinations are covered, but apparently there is a limit, and my vet went over that limit. Anyway, long story short, after I submitted the claims and got reimbursed for what you cover, I basically got back an amount equal to what I have paid for insurance so far, so it's a net neutral for me so far. I hope she never gets sick, but if she does, I'm hopeful there will be a more obvious benefit (for me :-) Thanks, Karen Villarreal

Very pleased. Everyone I have spoken with has been friendly and helpful. Totally recommend.

It makes it possible for me to take care of my boy properly without agonizing over how I will be able to pay for his care.

I have had the Nationwide pet insurance for over a year, and can confirm they make it very easy to use and submit claims, and definitely worth the cost to maintain insurance. You have peace of mind for your pets health. I did a lot of research before choosing a provider, and I think I made the best choice!

The claim was processed in the typical amount of time considering the holidays. It would be nice if there was an online portal for filling out claims instead of the paper form.

We have used Nationwide, previously VPI, since Marley was born. She is to be 10 years old this month and unfortunately starting at about 4/12 to 5 she has many health issues like diabetes, cataract surgery (she can Now see), thyroidism and skin issues. Thanks to our insurance Marley was and still Able to have the best of care with 4 veterinarians

I have filed SEVERAL claims and the claims service and process is OUTSTANDING!! One of my babies passed away and they sent me a card with their condolences. I was frustrated with one claim that I filed, but the card I received was SOOOOO heartfelt. It was at that very moment I said I will be a customer for life!! ???????

Knowing that we'll always have pets in our home, it is comforting to know that we'll always be able to provide them with complete veterinarian care. This is in part because we want the best for our pets, and because we have insurance coverage through Nationwide. Thank you Nationwide for offering plans that fit our pets lives and our budget.