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I am very glad I choose Trupanion. It allowed me to perform a neurology consultation and MRI on my beloved pet when she had a seizure. Without it, it would have been difficult to afford the care she needed. 90% of the cost was refunded and only took 1 week.

We enrolled our puppy with healthy paws when he was a few months old, over a year ago. It has been an incredibly valuable precaution. Puppies especially, get into everything! All of our claims have processed incredibly quickly, with explanations included. We have always received our reimbursements incredibly fast. We have never had trouble with coverage. I can't say enough good things about this insurance company. We recommend them to everyone we know with a pet or thinking of getting one.

My puppy had an emergency (neck abcess/fever/compromised airway) requiring emergency vet hospital admission, meds and surgery. And the charges in this area are HIGH....and the post-op medications were EXPENSIVE...and Embrace paid accoring to contract, all correspondence was clear and professional, payment was received quickly after I got the paper work to them...I was amazed! Have had Embrace for 5 other dogs for 1 1/2 yrs, with no claims...well worth it!

Last year we lost both of our dogs (10 and 15 years old). After dealing with VPI Pet insurance, which they both had all of their lives, I swore I would never insure another pet with them. When we got our new puppy in January, I searched for a better pet insurance company. I found Embrace and have been very happy with them. The reimbursement process is quick and simple. I love the direct deposit option. We are planning on getting another puppy and will definitely insure her with Embrace.

My dog was spayed last week. I submitted my claim Monday afternoon and had a response in my inbox Tuesday morning. The submission process is very easy. I have been trying to get reimbursement for MY medical bill for the last two months and spent hours on the phone getting passed from person to person. I still don't have my reimbursement. I wish they insured people !! I am very satisfied with Pets Best and recommend it to all of my friends. I volunteer with a golden retriever rescue group and when I sign a contract with a family to adopt one of our dogs I tell them about my positive experiences with Pets Best.

I am a very insurance oriented person but I've never thought much about having insurance for an animal other than my show horses, however when I found Healthy Paws I decided to get the insurance for my pup, "Tucker". It truly has been a blessing for me. The company communicates effectively and this is so important. The staff kept me informed on how the claim was proceeding via email. I couldn't be more pleased. I highly recommend Healthy Paws and everyone should have this insurance because just like us, we never know when our pets will get sick or injured. Thank you so much, "Healthy Paws".

I submitted a claim to be reviewed (my first one) and it took nearly 5 weeks to have the claim processed. Additionally, several weeks into the process, I received an email noting that Embrace needed medical history from another provider and they had not received the info. Therefore, they were going to cancel the claim for insufficient info if I did not produce that information within 4 days. Meanwhile, that was the first that I had heard of the missing info. Five minutes after receiving that email, I received another email conveying that they had received the info and my claim had been processed. To summarize, my first claim process was a disappointing experience, punctuated with poor communication and customer service, and I will think twice before adding my second cat to this insurance policy.

Embrace staff have been exceptional to work with, they are always willing to help when you contact them. I submitted my claim and they notified me that they were mailing a check to me directly for the entire claim amount.

My dog Freddie was bitten by brown recluse spider. I really love Embrace Insurance and the company has been great in providing updates on my claims.

My dog was diagnosed with T-cell Lymphoma. I have spent approximately $11K for the chemo treatment, tests and meds. I have received all my reimbursement checks (90%) within 5 days of faxing the information into Healthy Paws. They are so caring. I was skeptical about receiving reimbursement, as this was my first submittal, but I cannot say enough about Healthy Paws. The reimbursements allow me to continue to treat my 'baby'. She is in COMPLETE REMISSION, at present, but treatments and testing will continue. People's health insurances should be so good. Thank you Healthy Paws.