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I was shocked to see a negative review of Healthy Paws Pet Insurance on here after being a client with them for the past year and unfortunately submitting claims more than we would have liked to! My father has worked in the Insurance Industry for 40 years and we had pet insurance growing up with another pet insurance company. We never had any issues with the other company, but when comparing plans for our dog Max Healthy Paws had the best coverage, least amount of hassle, etc. My husband is the type that reads and compares everything (to the point that it's annoying) so he ones the one that made the final decision. Most of the claims we submitted were fairly minor at first. It was so nice because when we submitted a claim we would receive an e-mail confirmation that it was received right away and usually the same day an e-mail that our reimbursement had been processed! Since getting our policy we moved twice and I changed my name and the staff was great about getting everything updated. Most recently we moved out of the city and they even notified me right away that our monthly premium would be reduced as well. Whenever I e-mailed or called the staff seemed genuinely concerned about Max. Most recently however, was when I really knew we had made a good choice. After we moving we just switched vets and it unfortunately was not a good experience. Our dog Max got all of his vaccinations in one day and the next day was very ill. They aren't sure if it was an allergic reaction

There is an extra fee your first month as a "start up cost." This frustrated me as the first month of my pet insurance was $70 for a healthy healthy German Sheppard. When I had a claim to process I forwarded over the vet records the same day they asked and they did not respond until 2 weeks later after I had emailed them to cancel my insurance.

We love the support of having insurance on our dogs. In the few instances we have had a claim the process has been easy and the pay out prompt and consistent with the terms of our policy.

Our dog, Bessie, is six years old now. We have had ASPCA pet insurance since she was a puppy and that decision was one of the best we've made. She is a very active dog and in the past two years has required TPLO surgery on both knees. Without this insurance I'm not sure we could have managed the expense. Now she is back to her old self and we can still afford to feed her thanks to the benefits we received. :)

I have had nothing but good experiences with Embrace. They have provided prompt, reliable medical coverage with a knowledgable staff. I experienced nothing but a headache with another insurance provider. I switched to Embrace 3 years ago and remain happy and confident that my pups have a reputable provider.

This is the second claim that we have filed for our dog and have been very satisfied with the claim process and the quickness that the claim has been handled.

This is the second claim that we have filed for our dog and have been very satisfied with the claim process and the quickness that the claim has been handled.

You guys were great for Sasha's care. Unfortunatley she will have to go in for surgery but at least I don't have to worry about her vet bills. Thanks for making these stressful times easier.

You guys were great for Sasha's care. Unfortunatley she will have to go in for surgery but at least I don't have to worry about her vet bills. Thanks for making these stressful times easier.

Only one claim experience, but Trupanion delivered exactly as promised and in a timely manner.