Bad customer service
There is an extra fee your first month as a "start up cost." This frustrated me as the first month of my pet insurance was $70 for a healthy healthy German Sheppard. When I had a claim to process I forwarded over the vet records the same day they asked and they did not respond until 2 weeks later after I had emailed them to cancel my insurance.
- INSURER:
Healthy Paws
- POSTED: 09/24/2013
- BY: Ben
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Great insurance
We love the support of having insurance on our dogs. In the few instances we have had a claim the process has been easy and the pay out prompt and consistent with the terms of our policy.
- INSURER:
ASPCA
- POSTED: 09/20/2013
- BY: Lindsay
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Helpful Benefits
Our dog, Bessie, is six years old now. We have had ASPCA pet insurance since she was a puppy and that decision was one of the best we've made. She is a very active dog and in the past two years has required TPLO surgery on both knees. Without this insurance I'm not sure we could have managed the expense. Now she is back to her old self and we can still afford to feed her thanks to the benefits we received. :)
- INSURER:
ASPCA
- POSTED: 09/16/2013
- BY: Becky
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Amazing
I have had nothing but good experiences with Embrace. They have provided prompt, reliable medical coverage with a knowledgable staff. I experienced nothing but a headache with another insurance provider. I switched to Embrace 3 years ago and remain happy and confident that my pups have a reputable provider.
- INSURER:
Embrace
- POSTED: 09/11/2013
- BY: Chloe
- BREED: Collie
- AGE OF PET: 7 - 10
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Very satisfied client
This is the second claim that we have filed for our dog and have been very satisfied with the claim process and the quickness that the claim has been handled.
- INSURER:
Trupanion
- POSTED: 09/05/2013
- BY: Patricia
- BREED: Old English Sheepdog
- AGE OF PET: 7 - 10
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Very satisfied client
This is the second claim that we have filed for our dog and have been very satisfied with the claim process and the quickness that the claim has been handled.
- INSURER:
Trupanion Canada
- POSTED: 09/05/2013
- BY: Patricia
- BREED: Old English Sheepdog
- AGE OF PET: 7 - 10
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Great cusomter service and claim response time
You guys were great for Sasha's care. Unfortunatley she will have to go in for surgery but at least I don't have to worry about her vet bills. Thanks for making these stressful times easier.
- INSURER:
Trupanion Canada
- POSTED: 08/26/2013
- BY: Maria
- BREED: Siberian Husky
- AGE OF PET: Over 11 years
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Great cusomter service and claim response time
You guys were great for Sasha's care. Unfortunatley she will have to go in for surgery but at least I don't have to worry about her vet bills. Thanks for making these stressful times easier.
- INSURER:
Trupanion
- POSTED: 08/26/2013
- BY: Maria
- BREED: Siberian Husky
- AGE OF PET: Over 11 years
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As promised
Only one claim experience, but Trupanion delivered exactly as promised and in a timely manner.
- INSURER:
Trupanion Canada
- POSTED: 08/20/2013
- BY: David
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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As promised
Only one claim experience, but Trupanion delivered exactly as promised and in a timely manner.
- INSURER:
Trupanion
- POSTED: 08/20/2013
- BY: David
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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