Ben the Cocker
Overall I am thankful for Trupanion Pet Insurance
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Fantastic service!
Max, our little Chinese Crested mix, was suffering. The Vet diagnosed pancreatitis. His treatment costs were significant. Trupanion covered a large portion of the bill and Max is recovering nicely. We couldn't ask for a better outcome. Thanks Trupanion!
- INSURER:
Trupanion
- POSTED: 07/19/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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You guys are always really friendly and knowledgeable I'm barely ever on hold and you guys are willing to spend as long as it takes to make sure I have all my questions answered.
You guys are always really friendly and knowledgeable, I'm barely ever on hold and you guys are willing to spend as long as it takes to make sure I have all my questions answered.
- INSURER:
Trupanion Canada
- POSTED: 07/19/2021
- BY:
- BREED: Cardigan Welsh Corgi
- AGE OF PET: 7 - 10
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Meagan was very helpful & explained things
Meagan was very helpful & explained things
- INSURER:
Trupanion
- POSTED: 07/19/2021
- BY:
- BREED: Cavapoo
- AGE OF PET: 7 - 10
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You guys are better than my own health insurance.
You guys are better than my own health insurance. I can always call, wait time is always low, friendly staff, direct billing thru my vet allows me the freedom to say yes to whatever my pet needs no matter what my bank account says. Adorable pet health that I can count on. Thank you!
- INSURER:
Trupanion Canada
- POSTED: 07/19/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Great service and coverage but terrible price hikes!
We lost our mastiff after 5 yrs. cost started at $65 and ended at $151 a month! $9 annual price hikes reasonable but then $30 hikes especially during covid! They paid all the claims timely. Now our new Frenchy would only have 70% instead of 90% coverage so on to a new one
- INSURER:
Healthy Paws
- POSTED: 07/18/2021
- BY: Julie
- BREED: English Mastiff
- AGE OF PET: 7 - 10
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Go somewhere else
I have had a policy for over a year. Every claim has been denied. When I inquire as to why they reply that they needed more info and had contacted my vet NUMEROUS times with no result. My vet told me they had only one request when I first took out the policy but nothing since then. When I filled out a survey they asked about any concerns. I asked why they did not contact me if they had no success reaching my vet - no response. This is unacceptable. My claims are for meds that they say are covered, They also claim that only 10% of claims need more info from vet. I have wasted over $800. I wonder if they will contact me after this review?
- INSURER:
Pets Best
- POSTED: 07/18/2021
- BY: Nancy
- BREED: Bichon Frise
- AGE OF PET: Over 11 years
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Easy claim process and quick reimbursement
I've had Healthy Paws for my Frenchie since I brought him home as a puppy. I found their rates to be very competitive and their plans comprehensive. Healthy Paws gets high marks for ease of making claims, it literally takes minutes on the app, as well as very timely reimbursements, sometimes same day for small claims. Recently my Frenchie had surgery for a disk herniation which was our first large claim. HP reviewed it and the check was sent 3 weeks later, thus I was very pleased with their responsiveness. They even emailed me checking on how he was recovering. The only thing is my Frenchie will be 6 years old, and there were some significant premium rate increases in the last couple years, and I'm concerned it will happen again after the recent large claim. It is quite possible that this is common with many pet insurance plans, so something to consider.
- INSURER:
Healthy Paws
- POSTED: 07/18/2021
- BY: Marissa
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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Trupanion is the best money I spend every month
I enrolled Poison later in life as I was moving away from my veterinarian that I trust and love.
I was nervous to not have her support, especially financially. I decided I needed the peace of mind.
I have 6 dogs currently enrolled and Trupanion has been amazing.
- INSURER:
Trupanion
- POSTED: 07/18/2021
- BY: Annette
- BREED: Border Collie
- AGE OF PET: Over 11 years
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