A few years ago I lost my bulldog due to post surgery complications.
A few years ago, I lost my bulldog due to post surgery complications. We tried desperately to get him well for several days without avail. Over that period of time, I watched several people make the gut wrenching decision to euthanize because the alternative was too expensive. Thanks to Trupanion, I avoided that anguish. Even though Winston is no longer with me, I take comfort in knowing that money was never a factor in deciding what was best for him. Trupanion gave me that, and I will remain grateful for the rest of my life.
- INSURER:
Trupanion
- POSTED: 07/19/2021
- BY:
- BREED: English Bulldog
- AGE OF PET: Over 11 years
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The claim process was effortless.
The claim process was effortless. Payment was received within a week.
- INSURER:
Trupanion
- POSTED: 07/19/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Very friendly and great communication
Very friendly and great communication
- INSURER:
Trupanion
- POSTED: 07/19/2021
- BY:
- BREED: Boxer
- AGE OF PET: 7 - 10
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Emily was really great and helped me understand the policies for coverage.
Emily was really great and helped me understand the policies for coverage.
- INSURER:
Trupanion
- POSTED: 07/19/2021
- BY:
- BREED: Siamese
- AGE OF PET: 7 - 10
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Always the best service with Trupanion I am very happy and have told many friends about Trupanion customer service and claims department are great to deal with.
Always the best service with Trupanion, I am very happy and have told many friends about Trupanion, customer service and claims department are great to deal with. :)
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Quick and friendly customer service!
Quick and friendly customer service!
- INSURER:
Trupanion
- POSTED: 07/19/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Your team was pleasant to deal with and very prompt in responding to my claim.
Your team was pleasant to deal with and very prompt in responding to my claim. Thank you!!
- INSURER:
Trupanion
- POSTED: 07/19/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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All of my dealings with Trupanion have been very favorable.
All of my dealings with Trupanion have been very favorable. The people are nice and go above and beyond what they need to.
- INSURER:
Trupanion
- POSTED: 07/19/2021
- BY:
- BREED: French Bulldog
- AGE OF PET: Over 11 years
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I have already referred 3 people; one did enroll a few weeks ago.
I have already referred 3 people; one did enroll a few weeks ago. I have 3 dogs now enrolled and couldn't be happier with the coverage and claim processing protocols.
- INSURER:
Trupanion
- POSTED: 07/19/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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My experience??? Exceptional!!!!!
Filed claims approximately 5 months after losing our beloved boy. Actually got back more than expected! Unfortunately when we rescued him, he was immediately diagnosed with a mast cell tumor, so I knew claims for those surgeries would not be covered. The claims paid were in my account within 3-4 days of me faxing them in!!!!! I was impressed to say the least!!! There was never a hold time when corresponding with your customer service reps and they were always understanding, comforting, sympathetic……just above and beyond!!!
- INSURER:
Trupanion
- POSTED: 07/19/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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