Great first experience!
I took my puppy to the vet because he wasn't keeping anything down and had diarrhea. I was worried he may get dehydrated since he wasn't even keeping water down, so I took him to our after hours clinic vet. My vet has it so they can bill Trupanion directly, and I knew the claim was sent and being processed within a minute of talking to the vet on the phone. It was also processed within a minute of the claim being sent! My puppy wasn't even walked out of the clinic yet! So happy with my first experience with Trupanion!
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Jakob the representative I spoke with was very helpful and professional in handling my request
Jakob, the representative I spoke with was very helpful and professional in handling my request
- INSURER:
Trupanion
- POSTED: 07/26/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Always !
fast and efficient thanks
- INSURER:
Trupanion
- POSTED: 07/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Super nice and easy to work with and had a quick solution
Super nice and easy to work with and had a quick solution
- INSURER:
Trupanion
- POSTED: 07/26/2021
- BY:
- BREED: Pomeranian
- AGE OF PET: Over 11 years
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James was excellent.
James was excellent. I have not used the insurance yet so I help the coverage is as great as is.
- INSURER:
Trupanion
- POSTED: 07/26/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Always has been very pleasant working with the staff
Always has been very pleasant working with the staff
- INSURER:
Trupanion
- POSTED: 07/26/2021
- BY:
- BREED: Shih Tzu
- AGE OF PET: Over 11 years
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Tanya fixed we hope past repeated mistake of having me not my spouse on the account
Rather annoying
We will see me tvtime I log on if same problem existz
Tanya fixed we hope past repeated mistake of having me not my spouse on the account
Rather annoying
We will see me tvtime I log on if same problem existz
- INSURER:
Trupanion
- POSTED: 07/26/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Promptness on response.
Promptness on response.
A live person answered the phone!!!
- INSURER:
Trupanion
- POSTED: 07/26/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Trupanion has great coverage and rates, but room for improvement
Trupanion has great rates and coverage. But, physiotherapy costs more per month (most other companies have it included automatically). Also, you can only decrease your deductible within the first month - would be nice to be able to adjust the monthly cost up/down throughout the life of the plan.
- INSURER:
Trupanion Canada
- POSTED: 07/26/2021
- BY:
- BREED: Turkish Angora
- AGE OF PET: 7 - 10
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