5
out of 5
Verified
Trupanion is the best!
No hassle. Thank you!
- INSURER: Trupanion Canada
- POSTED: 07/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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5
out of 5
Verified
I have phoned Trupanion three times today in the space of 15 minutes from Australia.
I have phoned Trupanion three times today in the space of 15 minutes from Australia. Each time the line dropped out. I could not read the PDF attachments sent to me about my claim, through the member portal. Why? Docs were garbled/illegible. I needed to chase-up/phone T to email these unreadable docs. Additionally, this online claim submitted through the T member portal was lost and unable to be located in the system, despite confirmation from Trupanion the claim was received, stating "Our claims team will be in touch as soon as we've opened your claim", which never eventuated. My experience to-date has been unduly stressful and extremely time-consuming, in what appears to be three counts of inefficiency and/or system failures.
- INSURER: Trupanion
- POSTED: 07/26/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
4
out of 5
Verified
I have no idea what your services will be.
I have no idea what your services will be. Will you pay on time ? I'll be paying a lot with no way to know how good your company is.
- INSURER: Trupanion Canada
- POSTED: 07/26/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
I have told my family about Trupanion and a couple have signed up with you over the Past year !
I have told my family about Trupanion and a couple have signed up with you over the Past year !! I tell everyone about the great service from Trupanion!!
- INSURER: Trupanion Canada
- POSTED: 07/26/2021
- BY:
- BREED: Miniature Schnauzer
- AGE OF PET: 7 - 10
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
Tori was very helpful and explained how to process a claim and how much I would expect to get back.
Tori was very helpful and explained how to process a claim and how much I would expect to get back.
- INSURER: Trupanion
- POSTED: 07/26/2021
- BY:
- BREED: Poodle
- AGE OF PET: 0 - 3