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Have had a positive experience with Trupanion. Only glitch was trying to obtain old medical records on my cat from the vet and Trupanion getting ready to cancel claim due to non-receipt. Everything worked out-waiting for first reimbursement to arrive.

Embrace has been amazing. My dog has had a whole assortment of health problems this year and they are always quick to turn around my claims and they have not denied a claim yet. I have been so thankful that embrace was recommended to me; I would not have been able to afford these veterinary costs any other way.

I purchased insurance from Embrace for my Labrador when she was a puppy and it was incredibly easy to get her covered. My dog has since developed bone cancer and Embrace has done an excellent job of fulfilling claims with no questions asked. We have had to bounce around between Veterinarians and Specialists and Embrace has still been able to quickly reimburse claims, provided we supply sufficient medical documentation. I have been getting a quick turn-around on claims reimbursement. Very happy with this service so far.

My collie/lab mix of 1.5 years of age had recently been diagnosed with a Medial Patellar Luxation of the back right knee. Puppy had the procedure done and has since been on the successful road to recovery! She's scheduled to have her stitches in the coming week and more importantly (to her), she will no longer have to wear the dreaded "cone of shame." About a week after the procedure, I had gathered all the paperwork necessary and emailed it over to Healthy Paws for processing and amazingly they had emailed me back within two hours indicating that the explanations of benefits was available and that the reimbursement was on its way. The follow-up on the puppy's health status was appreciated as well. Thank you, Healthy Paws, for helping to keep my puppy in good health!

I have a Siberian Husky puppy named Mal, like Malcolm. I came home one day to a puppy who was very much ill. He seemed dizzy and disoriented. Watching him constantly throw himself in the snow and trip over himself was nerve wracking to say the least. Although he's all better now, the vets never were able to determine what the problem was. I felt super helpless. Having to deal with the fact that Mal was about to undergo all sorts of tests and exams on top of spending his first nights away from home was super difficult. How was I supposed to deal with billing departments, faxes, emails, multiple invoices and insurance companies??? So I call Healthy Paws. The first thing I noticed was how extremely helpful and friendly the entire staff behaved with me. They always asked how Mal was doing. And I know that you'd expect that sort of thing, but never once did it feel like small talk. They treated me and Mal like part of a family. I never once felt like a customer or number and everything about the entire process was super easy and friendly. Seeing as how it was our first claim, I was told it would take a little longer than normal to process everything. I was thinking it would take a couple of weeks of back and forth and then maybe another couple of days for the reimbursement to process. It took a week. That's it. Here I was, worried about moving money around and upcoming bills and it all only took about a week. And everything was handled by our family vet and Healthy Paws. A

Our little dog has, over his lifetime, had numerous medical emergencies, including ingesting rocks, that have required fairly expensive veterinarian services. Currently he has to have two insulin shots per day, and that is anticipated to continue for the rest of his life (he's 12). Without the ASPCA insurance, it would be difficult to provide him with the level of care we can now afford.

My 2 1/2 year old Sheltie puppy has had two major surgeries. The process of submitting a claim is very easy and fast. It is also convenient to have a choice in how to submit an invoice (I find it quickest to submit via email). I also like how I can log into my account to print out a customized claim form. Healthy Paws re-reimbursement process is FAST!!!! I always receive a "claim processed" email within a few hours (sometimes as quick as 1 hour) after the time I send the claim via email. And the reimbursement check always arrives within just a few days. Healthy Paws is also a company that seems to really care about my pet as they always follow up with an email to inquire as to how my pet is doing after his surgeries. I did a lot of research before choosing a pet insurance company and I definitely chose the Best One! I highly recommend Health Paws to anyone looking to purchase Pet Insurance.

My American Bulldog has a neuromuscular disorder of her GI tract and has needed a number of treatments/procedures and ongoing medication. Healthy Paws has covered everything without question and processed our claims promptly (within 48 hours) and courteously. I'm so glad I chose this company for my pet insurance needs.

Excellent service - staff extremely helpful and responsive. Website to submit claim very useful and response within two days of submitting claim and associated paperwork. Have already recommended Trupanion to other pet owners. Keep up the excellent service!

Excellent service - staff extremely helpful and responsive. Website to submit claim very useful and response within two days of submitting claim and associated paperwork. Have already recommended Trupanion to other pet owners. Keep up the excellent service!