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5
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1
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Appeals take 3 months
I was very disappointed with PetsBest. In December, my cat was diagnosed with asthma. Although I got a letter from my vet stating that he did not have a pre-existing condition before the start of my cat's insurance plan. Although they are fairly quick about making decisions when it comes to claims, they take FOREVER (3 months) to answer appeals. I went through 6 months total since I appealed their decision twice, and both were denied. After that, I decided to cancel the plan because I can't trust them to reimburse me and take care of my pet if I need it.
- INSURER: Pets Best
- POSTED: 06/07/2022
- BY: Amanda
- BREED: 2611
- AGE OF PET: 7 - 10
5
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5
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Ms.
I am so grateful for Trupanion, I am on a fixed income and disabled and that is why I decided to get insurance for Biggie. Biggie is 1 year and 10 months now. After getting blood work done before a neuter we found out Biggie had a problem with his liver. I was able to get all the tests Biggie needed to find out what the problem was. Since March to now it was determined he had cirocis of the liver and is terminal. I am able to get the very expensive medicine he needs to be on. As I only have limited time with my baby I am able to keep him comfortable and to enjoy the young brave man that he is.
- INSURER: Trupanion
- POSTED: 06/02/2022
- BY: Cheryl
- BREED: 3716
- AGE OF PET: 7 - 10
5
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3
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Amazing Seth, Thank you
The coverage is nice but when you take a payment as soon as you sign up the policy should be available to you. Youâre paying the full co pay before the insurance kicks in. I understand whatâs being paid but thatâs if you have the unfortunate reasons to be in need to use it. SETH was amazing though, very personable, I felt he related to what my needs were. HE (10 rating) is why I chose the insurance. Thank you Seth.
- INSURER: Trupanion
- POSTED: 06/02/2022
- BY: Lorenda
- BREED: German Shepherd
- AGE OF PET: 0 - 3
5
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The best I found with extensive research
It was very easy to read through all the details of the policy, and to customize and fine tune my plan. I felt like everything was clearly explained and that there werenât any hidden or delicately explained aspects designed to trick someone. It all seemed very up front and I appreciated that.
- INSURER: Trupanion
- POSTED: 05/30/2022
- BY: Susanne
- BREED: Golden Retriever
- AGE OF PET: 0 - 3