Great Service and Reimbursement
Customer service was great. I loved how when I called, they knew my phone and asked if I was calling about Cookie right on the first automated call! It was very easy to submit a claim and the check came even sooner than expected. What a lovely surprise. Give customer service a 10 and Ease of claim is also a 10.
- INSURER:
Nationwide
- POSTED: 08/30/2019
- BY: Michelle
- BREED: Dachshund
- AGE OF PET: 7 - 10
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After awful experiences with three other companies, I thought pet insurance was just a scam. Healthy Paws changed my mind!
I have had awful experiences with three other pet insurance companies and had almost given up on the entire industry; but when we adopted my pup two years ago, I decided to give Healthy Paws a try. Two years later, Wally started limping, and now three months later, he's had major knee surgery followed by eight weeks of twice weekly hydrotherapy. I submitted the receipts expecting to get the run around. Instead...two weeks later a check showed up in my mailbox! Healthy Paws' easy process and expedience made a stressful experience so much easier, and cheaper too.
- INSURER:
Healthy Paws
- POSTED: 08/27/2019
- BY: Rachel
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Always prompt
Pets Best claims service is always so prompt! The customer care team is wonderful as well. Thank you Pets Best!
- INSURER:
Pets Best
- POSTED: 08/14/2019
- BY: Trish
- BREED: Designer / Hybrid
- AGE OF PET: 0 - 3
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Best decision I've ever made for my pets
Griffin has had a series of issues since he was less than a year old. I'm so glad I enrolled him as early as I did. You just never know what challenges your pets may face and, if you're anything like me, you go to great lengths to keep them healthy. This coverage makes the challenges much more manageable.
- INSURER:
Nationwide
- POSTED: 08/12/2019
- BY: Randi
- BREED: Standard Poodle
- AGE OF PET: 7 - 10
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We Love Our Pet Insurance
Thanks as always! We could not care for 2 Rescues without Pet Insurance!
- INSURER:
Nationwide
- POSTED: 08/09/2019
- BY: Janice
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Thank you
We SO appreciate Nationwide Pet Insurance! Our 5 yo lab had a mast-cell tumor 6 months ago. It was so stressful to go through the surgeries, the recovery and the worry...Nationwide allowed us to worry less about being able to afford the care she needed. I am a huge advocate for pet-insurance in general and specifically I would recommend Nationwide for their customer service. Thank you!
- INSURER:
Nationwide
- POSTED: 08/01/2019
- BY: Liz
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Prompt service
Prompt service and payment
- INSURER:
Pets Best
- POSTED: 07/31/2019
- BY: Sona
- BREED: Wire Haired Fox Terrier
- AGE OF PET: 7 - 10
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I appreciate all you do
I appreciate all you do for us. You are always quick to respond. thank you
- INSURER:
Pets Best
- POSTED: 07/31/2019
- BY: Cathy
- BREED: Schnauzer-Miniature
- AGE OF PET: 7 - 10
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Nationwide helps me take the best care of my hounds.
VPI, now Nationwide has been very good about covering our claims. The process is easy enough for me to do. You all have been very patient with me, as I have on occasion filed a few claims at a time and I'm sorry to say, duplicate ones. Never intended to do that. I do apologize.
Thanks for being there.
- INSURER:
Nationwide
- POSTED: 07/28/2019
- BY: Margaret
- BREED: Basset Hound
- AGE OF PET: Over 11 years
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What a lifesaver
Having Nationwide Insurance for my little dog has been a lifesaver this year! I love how convenient and simple the app is to use. Would recommend.
- INSURER:
Nationwide
- POSTED: 07/26/2019
- BY: Shanna
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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