First Checkup claim
This was our first time using Pet Insurance. I was pleasantly supposed at how easy the process was! I clicked submit claim and it walked me through everything. It took maybe 5 minutes to submit my bill. I got my approval and the money was direct deposited toy account. Love it!!!
- INSURER:
Lemonade
- POSTED: 05/24/2022
- BY: Ava
- BREED: 1121
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Good coverage; Claim process confusing
I have had insurance with Trupanion for several years. Most of my experience has been very good. The only two things that I don't like are that the cost continues to rise every year and recently you've changed the portal for submitting claims to a method that is somewhat confusing and requires more, inefficient work on my part. Now, I have to enter the hospital, zip code and invoice number EVERY time I upload a receipt. Plus you don't have a specific way to provide details for a prescription, so I have entered the scrip # since there is no invoice # for a scrip.
- INSURER:
Trupanion
- POSTED: 05/23/2022
- BY: Diane
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Trupanion saved our dogâs life.
Excellent customer service!! We had an emergency and every minute made a difference. The preapproval process was done very quickly. The woman who worked on our dogâs case was so caring and helpful! I am so very thankful that we had this insurance. Without it, I donât know if we would still have our dog with us.
- INSURER:
Trupanion
- POSTED: 05/22/2022
- BY: Shannon
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
I don't know yet.
I don't know yet. Is this resolved?
- INSURER:
Trupanion
- POSTED: 05/20/2022
- BY: Barbara
- BREED: Mixed breed
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
My dog has developed a lot of health issues as he ages.
My dog has developed a lot of health issues as he ages. Trupanion has been wonderful about covering 90% of my expenses. I could not have managed without Trupanion.
- INSURER:
Trupanion
- POSTED: 05/19/2022
- BY: Janet
- BREED: Mixed breed
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Premium for policy increased a year after I signed my 1 year old puppy
Premium for policy increased a year after I signed my 1 year old puppy
- INSURER:
Trupanion
- POSTED: 05/19/2022
- BY: Keith
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great customer service
The representative was wonderful, informative and knowledgeable.
- INSURER:
Trupanion
- POSTED: 05/18/2022
- BY: Christine
- BREED: Mixed breed
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Great service for over 8 years!
Always quick response and fast service. I tell everyone how great your service is!!
- INSURER:
Trupanion
- POSTED: 05/16/2022
- BY: Susan
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Satisfaction Guaranteed
I filed via email for the first time. It was easy and the processing was quicker than my using USPS. I have 2 small dogs and I know that I will be able to afford to take care of any health needs they may need. I have been insured by Trupanion since 2014 and very satisfied with their service.
- INSURER:
Trupanion
- POSTED: 05/15/2022
- BY: Wanda
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
