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The people like Alexandra who work for Trupanion are so helpful in how to fill out your forms and different ways you can send them in that may be the easiest for you. Trupanion covers most of the costs with only a deductible of $100.00.

Trupanion has been a true comfort to our family especially during this trying time leading up to our puppy's surgery

Everyone has been informative, helpful, and pleasant.

Matt provided efficient and effective service.

I believe the point of insurance is not to worry about financial hardship for your pet. Claims takes too long and the excuse is that people are adopting pets and there is not enough staff to process claims quickly enough. I will be finding a new insurance.

What I feel is right for me and my pet, may not be right for others -- If asked about insurance for my own pet, I state why If feel Trupanion is prudent for me and Maggie

Have not had a claim but staff is very pleasant and accommodating.

The young lady I spoke with was very nice, pleasant, and helpful. It was nice to have to call a customer service and actually get that kind of service.

Trupanion has been the absolute BEST pet company to work with!! They have helped me immensely with the veterinary costs to treat my dog's cruciate ligament tear & other issues. Their customer service is exceptional. No long waits & they are in America! Their claims department is very efficient. Their communication is fast & thorough. I would not be able to afford treatment for my dog if it wasn't for Trupanion. I only wish more veterinary offices would recommend & set up direct pay accounts with Trupanion. If you are in the process of choosing a pet insurance, don't hesitate with choosing Trupanion!!

Customer service