5
out of 5
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5
out of 5
Verified
The BEST pet insurance Company!
Trupanion has been the absolute BEST pet company to work with!! They have helped me immensely with the veterinary costs to treat my dog's cruciate ligament tear & other issues. Their customer service is exceptional. No long waits & they are in America! Their claims department is very efficient. Their communication is fast & thorough. I would not be able to afford treatment for my dog if it wasn't for Trupanion. I only wish more veterinary offices would recommend & set up direct pay accounts with Trupanion. If you are in the process of choosing a pet insurance, don't hesitate with choosing Trupanion!!
- INSURER: Trupanion
- POSTED: 03/31/2021
- BY: Jacklyn
- BREED: Blue Heeler
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5
Very disappointed.
Extremely disappointed in this company. I have had policies on two of my dogs for the last year and never submitted a claim. Tha. t means that I paid out close to $1000, Today I received an Email informing me that my policies were going up $38/mo. When I called I was told that it was because other policy holders had put in more claims than anticipated. I don't think so! I will be changing companies.
- INSURER: Healthy Paws
- POSTED: 03/29/2021
- BY: Lenore
- BREED: Mixed Breed Toy (up to 10 Lbs)
- AGE OF PET: 7 - 10
5
out of 5
This was the first time I had to use my pup's insurance since she became a member of the family 3 years ago.
This was the first time I had to use my pup's insurance since she became a member of the family 3 years ago. Customer service was very helpful and courteous and the claims process was very user friendly. Once the claim was sent, Trupanion reviewed, responded, and reimbursed me in just 2 days. Thank you so much Trupanion for everything.
- INSURER: Trupanion
- POSTED: 03/26/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
5
out of 5
5
out of 5
Their customer service is awesome
They are incredibly timely with claims and even follow up to check on your pet!
- INSURER: Healthy Paws
- POSTED: 03/10/2021
- BY: Jen
- BREED: Weimaraner
- AGE OF PET: 7 - 10
5
out of 5
Verified
Beyond Impressed
I have always had insurance for our cats but have never had to 'use' it. Nash, our first dog, entered our lives full of love and life and then at 5 months old he was unexpectedly diagnosed with a rare urinary issue that required surgery. I am BEYOND IMPRESSED with Trupanion's diligence and prompt processing of claims. They have must this incredibly stressful time in our lives easier in knowing that we would be taken care of via our policy. Each Trupanion rep I spoke with over the phone was incredibly genuine, patient, and kind. Our family appreciates each and every one of you!
- INSURER: Trupanion
- POSTED: 03/05/2021
- BY: Jillian
- BREED: Wirehaired Pointing Griffon
- AGE OF PET: 0 - 3
5
out of 5