Insurance always feels like a bit of a scam but I'm risk averse and she's my family.
Insurance always feels like a bit of a scam, but I'm risk averse and she's my family. Thus far, Trupanion has been incredibly easy to work with and makes appropriate claims easy, including coverage and process for claims
- INSURER:
Trupanion
- POSTED: 02/10/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Easy to file and quick to respond!
Easy to file and quick to respond!
- INSURER:
Trupanion
- POSTED: 02/06/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I call every month for an invoice and everyone has been so helpful and kind.
I call every month for an invoice and everyone has been so helpful and kind.
- INSURER:
Trupanion
- POSTED: 02/05/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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If you want to call, plan on 1-2 hours to get a person to answer the phone.
The product is fine. The service is lacking. The Claim took over a month to process and they don't have enough help to answer the phone. The shortest hold time was 39 minutes the longest was 2 hours before I just hung up.
- INSURER:
Pets Best
- POSTED: 02/03/2021
- BY: Rodney
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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I like the way the coverage is set up and peace if mind but I have no personal experience with having to use the insurance.
I like the way the coverage is set up and peace if mind, but I have no personal experience with having to use the insurance.
- INSURER:
Trupanion
- POSTED: 02/01/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Great service!
Quick approval and quick reimbursement. Very happy with our first claim!
- INSURER:
Trupanion
- POSTED: 02/01/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Every person I have ever spoken with at Trupanion has been wonderful.
Every person I have ever spoken with at Trupanion has been wonderful. It is so pleasant to work with people who seem to like their jobs.
- INSURER:
Trupanion
- POSTED: 02/01/2021
- BY:
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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I am so glad that I chose Trupanion as the best pet insurance for my pets.
I am so glad that I chose Trupanion as the best pet insurance for my pets. When I have called for assistance, I have received prompt, courteous, and very helpful responses. Claim payments are very prompt. Trupanion is a great company!
- INSURER:
Trupanion
- POSTED: 01/31/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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Excellent customer experience
Very easy to file a claim online! Also very fast responses and payment!
- INSURER:
Trupanion
- POSTED: 01/29/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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So far so good
Didn't get charged the right amount, but it looks like that will get rectified with the next billing cycle. Otherwise, so far so good.
- INSURER:
Trupanion
- POSTED: 01/29/2021
- BY:
- BREED: Shih Tzu
- AGE OF PET: Over 11 years
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