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I like Trupanion. They are thorough and prompt with responses, payment, & follow-up. I do think that office visits and immunizations should be included (since pet owners pay a $50 deductible & Trupanion only covers 90% of the bill).

We took our Great Dane in for her yearly check-up. She had shots and exam, which was covered under the wellness plan. The vet filled out the form and we sent it right off. We received an email saying the claim was being processed and within few days from that we had received a check. You can't ask for it to be much easier than that.

Late last summer, our 8 year old Maltese was beginning to slow down. With her vet, we decided to go conservative on the treatment, we did therapy (underwater treadmill, laser heat treatment, acupuncture). She responded well to the therapies. However, over the winter, she seemed to have more difficulties. Healthy Paws covers the cost of laser and acupuncture treatments. Since she was getting them on a regular basis, her pain was under control.Finally, last week, she underwent Tibial Plateau Leveling Osteotomy. Healthy Paws paid 80%. My portion was a manageable amount. Yes, there is a recurring deductible (annually) but the fact that alternative therapies are covered; the speed at which claims are processed, and the great customer service makes it a 10!

Worth every penny. My dog ingested a foreign object and needed surgery. Trupanion was amazing and came through with a fast payment just like they said they would.

Worth every penny. My dog ingested a foreign object and needed surgery. Trupanion was amazing and came through with a fast payment just like they said they would.

3 years ago our dog had begun to lick and chew on her tail. We eventually had to have it amputated. This claim was covered by ASPCA. It took several months to receive a check. The claim was $950 and ASPCA gave us $400 back- not so bad. After her surgery she healed and was fine for over a year. 2 year later she began to chew on the tail again. We battled with this second issue for over a year. The doctors didn't want to amputate it again and instead kept prescribing medicines to help with nerve pain. Our dog finally became so fixated on her tail at one point that we took her to the ER vet and they proceeded with amputating her tail a second time. Our claim ended up reaching over $4000 for the year+ that we spent taking our dog to the vet and for the surgery. ASPCA looked at the claim as a pre-existing condition and denied the claim. In their policy they state that 180 days constitutes as a waiting period in between injuries, however, they kept suggesting that our dog was never "cured and clear" of the injury. They hold all of our medical records directly from the doctor that show no indication of our dog being seen for anything other then a regular check up. I put in an appeal for the claim and received a letter with new excuses for denial. One, being that the claim was not submitted in a reasonable amount of time since the start of the incident. If we were battling the incident for over a year, then what do they expect? We submitted the claim immediately

Trupanion has made the process of submitting claims painless. In just a matter of a few days I have received notice that my claim has been accepted, approved and processed and payment is on the way. It gives me much peace of mind to know that my pet's health care needs will be taken care of and that I do not have to consider the financial feasibility of treatment. I have called customer service to get questions answered and everyone there is very friendly. They even asked me about how my pet was doing after treatment. They seem to truly care about my pet' well being.

Trupanion has made the process of submitting claims painless. In just a matter of a few days I have received notice that my claim has been accepted, approved and processed and payment is on the way. It gives me much peace of mind to know that my pet's health care needs will be taken care of and that I do not have to consider the financial feasibility of treatment. I have called customer service to get questions answered and everyone there is very friendly. They even asked me about how my pet was doing after treatment. They seem to truly care about my pet' well being.

Rocco is a typical, very healthy 70-pound Bracco Italiano puppy. Like all of us, medical issues come up and I wanted to be sure from his earliest puppyhood that we would be protected against "major vet expenses" in the event of a catastrophic accident or such. Thank G-d, this has not occurred but I know HealthyPaws will be there for us should we need them. How do I know this? Because each and every minor medical issue that Rocco has had, HealthyPaws has been there with us. They are extremely well organized and claims are processed nearly immediately, usually within 24 hours. I could not be happier with my choice and already have friends who have chosen HealthyPaws at our recommendation! My only hope is that they will add "Bracco Italiano" (i.e. Italian Pointer) to their list of breeds...! :)))

I am very impressed with Healthy Paws. I was skeptical when I decided to get pet insurance for my little rescue dog. She is 8 lbs as an adult and a mix, so decided to give it a try. Now 18 mo later she had to have an emergency stomach surgery due to blockage and the bill was $1800. So I sent it off to Healthy Paws. Their claims process was so simple and efficient and I received my reimbursement within 30 days. I believe Healthy Paws is honestly better than my personal medical insurance and am going to add a pet to the policy.