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It was great to get an update by email that my claim was in the process of being completed but it may be a few days longer than expected. I was really happy with the service of this pet insurance after having pet insurance with two other providers. Service was great and process time is very quick!

Excellent

Our sweet pit mix had a malignant mammary mass earlier this year. We had to make a decision about what level of care we could afford, and knowing that Nationwide had our back allowed us to pick the best option for our girl. The bill ended up being $1,000+, and Nationwide covered a big portion of it. The surgery was successful and everything is back to normal, including our finances :-) All three of our dogs are covered by Nationwide, and it's such a relief knowing that they'll be covered in case of emergency or bad luck.

I began using Pets Best in 2009 when I rescued my dog in anticipation of increasing medical needs as she aged. She was 3 years old at the time and Pets Best premiums and coverage seemed reasonable. In her lifetime, I've made a total of 7 claims. 2 were denied and 4 were made this February as my aging dog has had several cancerous tumors. Nonetheless, Pets Best' premiums have steadily increased over the past few years; over $200 per month in 2017, to over $400 in 2018. I continued to pay because my dog's medical needs were increasing but this month I received a notice that they would increase again to over $600. All told Pets Best has paid out less than $5,000 in my dog's lifetime and at this point, when she most needs coverage, it's unaffordable. Total Scam!

Elsie had a great yearly Wellness Exam. Nationwide Pet Insurance made the yearly exam a stress free experience.

I am very satisfied.

Our Boston was diagnosed with diabetes one year ago. His journey towards regulated glucose and good health has been deeply emotional and scary at times. Trupanion has lifted the burden of difficulty and we are immensely grateful for it. Claims are settled at the vet’s office for most procedures and specialist claims take a little bit longer but all of it is worth the wait. This is exceptionally good customer service. We are getting closer to a healthy, managed care for Warren’s diabetes and we could not be more pleased. Thank you!

My dog was hit by a car and required extensive surgery and a lengthy hospital stay. Healthy Paws was amazing! Uploading the claim was simple, and they kept in touch with me regularly to update me on the status of my claim. The claim was approved very quickly, and completely. I wish my own insurance company was as easy to deal with! I would HIGHLY recommend Healthy Paws to every pet owner!

I don’t have much to say. The plan we have covers most of our pups expenses at the vet, which is extremely helpful as newly married first time pet owners. We have found the process of filing claims easy to complete.

Just learned about your mobile app last week. It is really user friendly even for us ole guys that wern't born with a computer in our crib!! Couldn't be more please with the whole process. Excellent follow thru too, Pets Best keeps you informed with the status of your claim!