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Got immediate attention to my calls and emails. Your agents responses were clear and pleasant. Most of all my claim was processed and paid in one day. Though there is still a small part yet to be settled I am very satisfied with Trupanions personalized approach to communications, service ,and efficiency.

A very easy way to put in the claim and quick payment which was very much appreciated !!!!!!!!!!!!!!!THANK-YOU!!!!!!!!!!!

very satisfied with service

When we purchased our puppy, we knew we wanted to get pet insurance. I did my homework on many different companies and plans. Embrace company is excellent. When I turn in a claim, I get emails that it has been received, claim has been taken care of, and I get my check pretty quickly. I purchased wellness as part of the plan. Best money I ever spent. Entire spaying of my puppy was covered.

Don't let their premium scare you into a lesser provider. When my female started having mysterious elbow pain, Embrace covered every diagnostic cost, and is now covering all of the expenses associated with her rehabilitation and long-term care (including acupuncture!!). I am so thankful to have them so that I could afford to do the full spectrum of diagnostics and not have to "guess" at a solution for my pup. The pet portal is easy to use, claims are processed quickly, and the customer service team is top-notch and very empathetic (we don't always think straight when our pups are hurting!). My only complaint is that I didn't opt for the RX coverage on both dogs, and increasing coverage results in another set of waiting periods and any accidents/illness covered before you up the coverage is considered pre-existing.

I've had Embrace insurance on 2 Bernese Mountain Dogs and a Cavalier King Charles for a few years now. I wouldn't not have insurance on my dogs ever again. My claims are handled incredibly fast and the staff is so nice and knowledgeable. People ask me all the time about who I use and I constantly recommend Embrace to others.

You all have been so kind and supportive during our loss. Thank you so much.

I've been with Nationwide (formerly VPI) for almost ten years now, and for the most part I've been very satisfied. When I first signed up with them, there really weren't a lot of insurers for pets out there, and this company was my pick. Now there are many companies to choose from, and the policies themselves have been revamped to the point that there are better policies available, with Nationwide AND other companies, but I'm locked into this policy now because of pre-existing conditions. All that being said, I am quite satisfied with the help I've received from Nationwide, and it has been worth the money paid. I would recommend Nationwide to a friend, and would recommend they do their homework in exactly the kind of policy they want and need.

Nationwide insurance' s Wellness Plus Plan, is top notch!! Low monthly fee, meet a deductible and then 90% of all bills paid!!! Love it!!!! For a miniature dog who has to go several times for shots because it cant be all done at once, this is the way to go. deductible met fast.

Thank you, Trupanion!