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My Puggle Duncan needed surgery to repair a disc in his back. Trupanion acted very quickly so that I could get pre approval for an MRI and surgery. Thankfully my Duncan is no longer in pain, and is getting stronger every day. The nice people at Trupanion were very gentle, caring and sensitive to my needs. I received reimbursement via direct deposit within a week.

This recent claim is for a wellness visit. However, after paying thousands of dollars for my last two cats that had cancer, I made sure I had Pet Insurance after I got the two cats I now have. When your pet gets sick you don't want to have to worry about the bill. I always recommend to pet owners to get insurance and I always recommend Embrace.

My dog faced major back surgery and without this insurance I would have had to put him down. I knew exactly what to expect from the simple terms of my policy and payment was very prompt when the claim was submitted. No attempt to haggle. Can't say enough about how much this helped. He is doing excellently thanks to my ability to pay (with the help of the insurance) for top notch care.

Koa is a purebred, chocolate, Labrador Retriever and was diagnosed with bilateral elbow dysplasia (something according to text books only occurs in 10% of Labradors). Healthy Paws has been there for us since the beginning and will be with us till the end. When I was researching pet insurance over a year ago my first question was, "do I need it?" Then, "what company do I go with?" I wanted a company that sounded like they care about animals and you can't get any better than, "Healthy Paws." Next I wanted a company that was easy to understand, user friendly and answered their phones. Lastly, the cost, affordable plans with reasonable deductibles, (3 out of 3). As for Koa and his elbow issues, he's in the recovery phase and Healthy Paws paid out on everything they said they would, expediently! They also check in from time to time to see how Koa is doing :-)

This was my first time to ever have or need to use pet insurance. The service was great and very quick in processing my claim. I adopted a retired military working dog (technically he had a "career change" since he is only 2 years old). Gus is the sweetest GSD you will ever meet. He got very sick a few weeks ago and spent 5 days in a row at the animal hospital. I was worried when the bills started stack up, but Healthy Paws was quick to process my claims and communicate with me about how Gus is doing. He is recovering nicely and it is great to have my happy playful buddy back.

I have been utilizing my pet insurnace since March 2014 and haven't had any major issues. I have had to call to inquire about the status of something or inquire about specific details, all of which have been resolved quickly.

I have been utilizing my pet insurnace since March 2014 and haven't had any major issues. I have had to call to inquire about the status of something or inquire about specific details, all of which have been resolved quickly.

Bailey is a rescue dog that I have had for three years. Recently he started vomiting every night for 9 days - even after getting meds from the vet. Thought all was well but had a bad episode on July 4th and took him to the emergency clinic. I submitted all of Bailey's bills for this illness. The response was fast and I am appreciative of the procedures covered. I am glad that I have ASPCA Pet Insurance for my Bales. I don't have to hesitate about giving him the care he needs. The personal calls received after each claim to check on Bailey is an added plus. Thank you!

We insured our newly adopted puppy at my mom's suggestion- just in case! Turns out, our little darling in a rock eater. This is a very expensive proposition. Thank goodness we have had her two surgical claims paid by this insurance. They are very nice and call to check on her after her surgery, too.

We have a high-deductible plan for our two dachshunds; we did not opt for wellness coverage or Rx coverage. It was only purchased to be a cushion for a major/catastrophic event. When one them had a sudden disc herniation that required immediate diagnostic (MRI) and treatment (surgery), we were beyond shocked and overwhelmed--he's barely 4 years old, very athletic and lean; we knew disc issues were common with dachshunds, but given his stature, we never expected a back issue for him. At any rate, it was certainly a nightmare scenario, and it required immediate decisions involving quite a bit of cost to us monetarily and risk as well, considering the surgery wasn't guaranteed to get him walking again. It's too early to tell whether he'll regain function in his back legs, although his neurologist feels certain he will, but one thing's certain: if not for Embrace, he wouldn't have gotten the surgery he needed. The MRI estimate was $2k, the surgery estimate was $4500, and that didn't include the initial consult, ER fee, etc. We needed to know, pretty much immediately, what Embrace would cover, if anything. Embrace was able to expedite our pre-certification forms for the procedures, so we knew same-day what was covered and what our responsibility would be. If we'd had to decide whether to move forward without first knowing what Embrace would reimburse, we would't have been financially able to. We are so incredibly thankful for the kindness and empathy all Embrace staff members used