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Extremely fast. Pays as promises (for the level you sign up for). Excellent Customer Svc (usually via Internet, although phone works too). I obtained the "optional" "Wellness" Health coverage..it paid for itself. I'll renew

I always considered pet insurance after experiencing the medical bills associated with a medical emergency visit to the Vet. However, I didn't purchase any until 6 months after getting my second dog and starting a new job that offered the pet insurance benefit to its employees. I covered both Xavier and Oliver. Wow, what a life saver!! About six months into the coverage, Oliver, my youngest dog had an issue that required me having to visit the emergency vet clinic and being referred to a specialist. It all ending with a whooping bill that could have caused a crippling financial burden on my budget if not for having ASPCA. Thankfully, Oliver has fully recover mainly due to me not having to decide against taking him to receive the treatment. Knowing ASPCA would cover some of the cost allowed me to be free to get him the treatment needed.

My Puggle Duncan needed surgery to repair a disc in his back. Trupanion acted very quickly so that I could get pre approval for an MRI and surgery. Thankfully my Duncan is no longer in pain, and is getting stronger every day. The nice people at Trupanion were very gentle, caring and sensitive to my needs. I received reimbursement via direct deposit within a week.

My Puggle Duncan needed surgery to repair a disc in his back. Trupanion acted very quickly so that I could get pre approval for an MRI and surgery. Thankfully my Duncan is no longer in pain, and is getting stronger every day. The nice people at Trupanion were very gentle, caring and sensitive to my needs. I received reimbursement via direct deposit within a week.

This recent claim is for a wellness visit. However, after paying thousands of dollars for my last two cats that had cancer, I made sure I had Pet Insurance after I got the two cats I now have. When your pet gets sick you don't want to have to worry about the bill. I always recommend to pet owners to get insurance and I always recommend Embrace.

My dog faced major back surgery and without this insurance I would have had to put him down. I knew exactly what to expect from the simple terms of my policy and payment was very prompt when the claim was submitted. No attempt to haggle. Can't say enough about how much this helped. He is doing excellently thanks to my ability to pay (with the help of the insurance) for top notch care.

Koa is a purebred, chocolate, Labrador Retriever and was diagnosed with bilateral elbow dysplasia (something according to text books only occurs in 10% of Labradors). Healthy Paws has been there for us since the beginning and will be with us till the end. When I was researching pet insurance over a year ago my first question was, "do I need it?" Then, "what company do I go with?" I wanted a company that sounded like they care about animals and you can't get any better than, "Healthy Paws." Next I wanted a company that was easy to understand, user friendly and answered their phones. Lastly, the cost, affordable plans with reasonable deductibles, (3 out of 3). As for Koa and his elbow issues, he's in the recovery phase and Healthy Paws paid out on everything they said they would, expediently! They also check in from time to time to see how Koa is doing :-)

This was my first time to ever have or need to use pet insurance. The service was great and very quick in processing my claim. I adopted a retired military working dog (technically he had a "career change" since he is only 2 years old). Gus is the sweetest GSD you will ever meet. He got very sick a few weeks ago and spent 5 days in a row at the animal hospital. I was worried when the bills started stack up, but Healthy Paws was quick to process my claims and communicate with me about how Gus is doing. He is recovering nicely and it is great to have my happy playful buddy back.

I have been utilizing my pet insurnace since March 2014 and haven't had any major issues. I have had to call to inquire about the status of something or inquire about specific details, all of which have been resolved quickly.

I have been utilizing my pet insurnace since March 2014 and haven't had any major issues. I have had to call to inquire about the status of something or inquire about specific details, all of which have been resolved quickly.