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I am very glad I have ASPCA Pet Insurance. When Dakota became ill the insurance helped me focus on what was truly important, her medical care and our time together, not the cost of the care. While insurance doesn't pay all the bills it makes the financial commitment less of a burden. Dakota has passed away and now I and my elder cat Shawnee are facing the challenges older cats experience. Again I can focus on providing her quality care and our time together. I depend on ASPCA per insurance.

My 3-yr old Pembroke Welsh Corgi started having seizures and was evaluated through physical examination, blood work, and an MRI. Trupanion paid 90% of costs of the blood tests, MRI, and anti-seizure medication, which totaled over $2K. I simply called Trupanion to submit the claim and emailed copies of the invoices. I was responsible for a $100/illness deductible, 10% of the covered costs, and the physical examination costs. Trupanion processed my claim very quickly, and their claims personnel were very polite, understanding, and helpful.

My 3-yr old Pembroke Welsh Corgi started having seizures and was evaluated through physical examination, blood work, and an MRI. Trupanion paid 90% of costs of the blood tests, MRI, and anti-seizure medication, which totaled over $2K. I simply called Trupanion to submit the claim and emailed copies of the invoices. I was responsible for a $100/illness deductible, 10% of the covered costs, and the physical examination costs. Trupanion processed my claim very quickly, and their claims personnel were very polite, understanding, and helpful.

Wonderful and prompt response to my claims.I love the fact that they check up on your pet after that to make sure that your pet is better !

I got Embrace for my 3rd greyhound after the first 2 had massive medical bills and I didn't have insurance. I had 2 greyhound owner friends with Embrace, who raved about it, so I signed up too. The Embrace claims staff seem like family/friends, they're so friendly, efficient, helpful. I was just visiting a friend in CT who has 2 dogs (without pet insurance) so I raved about Embrace.

I have to say that I haven't had pet insurance for years because I had VPI before and it totally turned me off and made me feel like I was wasting my money. With 2 Great Danes now I had to do something as I knew that I'd need some sort of coverage. I was referred to Embrace from a friend with multiple Danes and I have thanked her for her recommendation because I am thoroughly impressed! Thank you for your wonderful customer service and quick claim turnarounds!!!

We are new to Embrace but we are already impressed. They seem to be true to their word when they sold us the insurance. We picked up the insurance when our Golden was just turning five. Now at almost six years old he has been diagnosed with a heart condition. When you pick up insurance at a later age there are some pre existing condition exclusions which could be wiggle room for Embrace for non payment. With this new diagnosis we felt they made their reimbursement decisions fairly. They have been terrific about recognizing it is a new condition. The claims department has great customer service and response time. The EOB's (Explanation of Benefits ) statements are clear and understandable and payment of reimbursements are swift. We are very happy so far.

After thorough research on pet insurance for our 8 week old Labrador puppy and Healthy Paws was at the top of the list. My wife was a bit skeptical because the coverage and low monthly premium seemed too good to be true. We went ahead and purchased the pet insurance through Healthy Paws, hoping that we would never have to use it. Unfortunately, we did have to use the insurance due to multiple issues in the past few months and our puppy just turned 11 months. We have lost count of how many times we had to go to the vet for blood work and x-rays. This was the test as to whether Healthy Paws was really too good to be true. They are amazing! Everything from communication to their customer service to the reimbursement process was great. They acknowledge and confirm anything we have submitted to them by email. If we have questions, the customer service representatives are knowledgeable and friendly. As soon as our reimbursement request is approved, we receive a check within a week. AND they have sent us a personal note to check in on our puppy, which we appreciated. The past few months have been stressful, but Healthy Paws never added to that stress. They truly live up to their words and commitment to their clients. THANK YOU, Healthy Paws!

I have an elder dog, who was recently diagnosed with mammary gland tumor, which had to be taken out quickly, which meant surgery. It was very stressful for all of us, and we were so glad that we had insurance for our dog, who is a member of the family.The insurance paid for most of the expenses, except for the doctor's visit, and minus the deductible. They process claims from 7-10 days, once the claim is received (it actually took about 7 days for us). I was very impressed with them, since they did what they promised. It does not cover pre-existing conditions, but dogs and cats may get sick from something which they did not have previously, and it is really great to have it, just in case. This way you do not have to postpone any treatment, if it's needed. I have used other pet insurances in the past, and prefer this one, just because, they do not dictate, how much each treatment should be, they cover the percentage that you choose. It's great for an older dog or a cat (up to 13?, I think).

Great insurance. Claims handled promptly and payment received quickly. I was not sure about getting the insurance, but decided I'd try it for several months. Really glad I did. I stepped on my mini doxie who we had just adopted 2 weeks earlier and she ended up with a small fracture of the shoulder. Conservative treatment (crate rest) was recommended, but Trupanion would also have covered 90% of the surgery cost (surgery would have been $2,200), if it had been needed. As it was, they covered most of the emergency vet visit and her medication. Sally is doing very well and has healed completely! I'm keeping the insurance!