Easy to submit claims, but PRICE HIKES are too much
I left a 10/10 review recently for Healthy Paws because it was easy to submit the claim for my dog's TPLO surgery (after he tore his knees/ACL in an accident), and pretty easy to get payment. But less than a month from that claim, I got an email saying that my monthly premium has gone up 50% - now at over $270 per month. They say premiums do not go up because of claims, but it feels suspect. I reached out to ask, and the generic reason they gave was that overall pet owners have been submitting more claims, they're paying more out, and now they have to increase prices. My dog's only 6...I can't even imagine how much premium they'll try to charge by the time he's an elderly dog.
- INSURER:
Healthy Paws
- POSTED: 08/13/2021
- BY: April
- BREED: English Bulldog
- AGE OF PET: 7 - 10
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Outstanding customer service
I don't believe that there is another pet insurance company that could do as well as Healthy Paws. They are quick, efficient, and helpful. They make submitting a claim an easy process. They are committed to their customers and the high quality of their service.
- INSURER:
Healthy Paws
- POSTED: 08/13/2021
- BY: Tim
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
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Amazing company that consistently performs incredibly
I have two German Shepherds that Healthy Paws has insured since they were puppies. I cannot say enough positive things about Healthy Paws. When one of my dogs came down with cancer, Healthy Paws paid for his surgery, radiation, and chemotherapy. There was never any problem in receiving reimbursement and they always paid within a few days of receiving my bills. My other dog has back problems, and, again, Healthy Paws stepped up 100%. He receives regular acupuncture treatments which the company promptly reimburses within a few days of submission. I use the electronic submission which makes the whole process incredibly easy. I have recommended Healthy Paws to all of my friends !
- INSURER:
Healthy Paws
- POSTED: 08/13/2021
- BY: Kathy
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Trupanion is the best pet insurance you can have.
Trupanion is very easy to use. No hassles in filling a claim. Very fast response always.
- INSURER:
Trupanion
- POSTED: 08/13/2021
- BY: Renee
- BREED: Mixed Breed Toy (up to 10 Lbs)
- AGE OF PET: Over 11 years
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Cuz the staff is always knowledgeable and kind
Cuz the staff is always knowledgeable and kind
- INSURER:
Trupanion Canada
- POSTED: 08/13/2021
- BY:
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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Excellent customer service
Excellent customer service
- INSURER:
Trupanion
- POSTED: 08/13/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Friendly staff and good service
Friendly staff and good service
- INSURER:
Trupanion Canada
- POSTED: 08/13/2021
- BY:
- BREED: American Eskimo
- AGE OF PET: 7 - 10
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Got in touch with someone immediately.
Got in touch with someone immediately. Extremely kind about our sick kitty and very helpful answering all of my questions.
- INSURER:
Trupanion
- POSTED: 08/13/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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