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I am so glad that I switched from my previous pet insurance to Healthy Paws. There are no complicated schedules or caps; they simply pay at the level of coverage you have selected. The deductible is annual, not per illness, surgery or accident and claims are processed incredibly fast.

I had my dog examined 7 days after my policy took effect because he had been coughing for a few days and it was only getting worse. To be exact, the coughing had been noticeable 2-3 days after the policy started, I watched it for a few days, then had a doctor look at him. He was diagnosed with Blastomycosis after diagnostic tests were performed. Trupanion initially denied my claim. They stated a policy exclusion that my dogs 'signs or symptoms could have been observable or reasonably noticed my myself or my vet' before I actually had him examined or noted his signs of being sick. I am a vet tech and work at a hospital, so I was able to have my dog looked at as soon as anything was noticeably wrong with him, so Trupanion's reasoning behind denying my claim was extremely stressful and frustrating. I had my dog looked at when I noticed something wrong, not like I waited for my insurance to start before I got care for him. I appealed the claim, at which point Trupanion asked for more detailed records and a note from the doctor. It annoyed me that they asked for more information after already denying the claim and me appealing it. They denied covering his illness again, but had a staff veterinarian call me to discuss my dogs case. It didn't take long talking to the veterinarian to decide that they should cover my dogs illness and the appeal would be overturned. She was very nice and tried to explain why my claim was denied so quickly. Basically because my dogs illness was so close to when my policy started, from an insurance perspective, I could have been waiting for it to start before getting care for my dog. Also, they try to close claims as quickly as possible. While I understood what she told me, it still frustrated me that they simply denied my claim before knowing all the information that was necessary to make the right decision. In the end, it all worked out, but I had to be proactive and deal with the stress of settling the claims for my dogs illness.

I had my dog examined 7 days after my policy took effect because he had been coughing for a few days and it was only getting worse. To be exact, the coughing had been noticeable 2-3 days after the policy started, I watched it for a few days, then had a doctor look at him. He was diagnosed with Blastomycosis after diagnostic tests were performed. Trupanion initially denied my claim. They stated a policy exclusion that my dogs 'signs or symptoms could have been observable or reasonably noticed my myself or my vet' before I actually had him examined or noted his signs of being sick. I am a vet tech and work at a hospital, so I was able to have my dog looked at as soon as anything was noticeably wrong with him, so Trupanion's reasoning behind denying my claim was extremely stressful and frustrating. I had my dog looked at when I noticed something wrong, not like I waited for my insurance to start before I got care for him. I appealed the claim, at which point Trupanion asked for more detailed records and a note from the doctor. It annoyed me that they asked for more information after already denying the claim and me appealing it. They denied covering his illness again, but had a staff veterinarian call me to discuss my dogs case. It didn't take long talking to the veterinarian to decide that they should cover my dogs illness and the appeal would be overturned. She was very nice and tried to explain why my claim was denied so quickly. Basically because my dogs illness was so close to when my policy started, from an insurance perspective, I could have been waiting for it to start before getting care for my dog. Also, they try to close claims as quickly as possible. While I understood what she told me, it still frustrated me that they simply denied my claim before knowing all the information that was necessary to make the right decision. In the end, it all worked out, but I had to be proactive and deal with the stress of settling the claims for my dogs illness.

When our Shepherd Chief had his first attack of epilepsy we were devastated. At the time we did not realize the benefits our Embrace policy held. Having insurance helped us and him to lead a somewhat normal life with medication.

Healthy Paws has been a life saver in helping to provide the care that my adopted pit/lab mix has needed. I researched all the pet insurance companies out there and by far, Healthy Paws is the best one. Its affordable, the claims are easy, and there are no hidden agendas. Because of Healthy Paws, I was able to provide my loving pit mix with the surgery ne needed. They truely care about making sure your pets gets the care that they need. Healthy Paws was the best decision I have made, aside from adopting my Titan. Thank you Healthy Paws!

I was devastated when our pet injured her leg jumping off an ottoman. The surgical bills for her injuries were considerable. We carry pet insurance with Healthy Paws and were delighted with their response. Filing claims was simple; we used their IOS App. We were kept informed on claim progress and the entire claim was processed and approved in less than a week; this on a surgical bill in excess of 4K. Follow up emails asking how our pet was doing was appreciated. These folks really care. I recommend them to anyone seeking pet insurance.

After filing claims I thought the processing time was a bit long. Computer upgrade was the cause? but once fixed, claims were processed and checks mailed with follow up to see delivery time. Service and coverage after initial glitch has been excellent.

I feel so lucky to have Healthy Paws on my side. When our dog needed emergency back surgery, I didn't blink an eye when the doctor mentioned the MRI and surgery costs. I knew my dog's health was worth the expense, and I knew I had comprehensive coverage to help offset my out-of-pocket costs. Healthy Paws quickly responded to the claim and reimbursed me accordingly. Healthy Paws was also there to check-in on Josie and make sure things were going to plan. I feel like I have real friends in Healthy Paws. Overall, quality product, quality service. I can't recommend them enough.

We have been extremely pleased with Healthy Paws! It's simple to submit a claim and payment is processed quickly. The plan is simple and everyone we've worked with has been very helpful. Our dog recently had surgery and they even sent an email to check in and see how she was doing. I thought it was a great touch! It may not be the cheapest plan out there, but the service, ease of use, and coverage has been excellent. I would absolutely recommend Healthy Paws.

I was a bit skeptic at first when I signed up for pet insurance. I didn't think I would use it or need it, man was I wrong! My Italian Greyhound Gutty got sick one day, bloody diarrhea, vomit I though he wasn't going to make it. I took him to the vet, he suggested a few test, shots, IV etc etc I placed all my trust in my Vet and in Pets Best. My budget is a little tight and really hoped Pets Best would deliver as promised and they did! they covered 90 percent of a $700 bill in a few days! It's easy to submit a claim and I'm reimbursed via direct deposit.Low deductible and low monthly payment.